


Ask the community...
Congratulations Dominique! That's such great news and what a relief that must be. Your story gives me hope - I'm dealing with a similar situation where EDD says I have an old claim from 2020 that's interfering with my new filing. I've been waiting 6 weeks now with no updates. Did you have to provide any specific documentation about your COVID-era claim during the interview, or did they already have all the information they needed in their system?
@Jade O'Malley I didn't have to provide any extra documentation about the COVID claim during the interview! The interviewer actually had all that information already pulled up in their system. She just asked me to confirm a few basic details like when I originally filed it and when I went back to work. Most of the questions were actually about my recent layoff - they wanted to make sure I was legitimately laid off due to lack of work and not fired or anything like that. Definitely push to get that phone interview scheduled if you can - it really does seem to be the fastest way to get these overlapping claim issues resolved. Good luck!
This is such a helpful thread! I'm in a similar boat - filed 6 weeks ago and just found out there's an issue with an old claim from 2021 that was never properly closed. Reading through everyone's experiences here really helps calm my nerves about the whole process. It's crazy how many people are dealing with these overlapping claim issues from the pandemic years. Sounds like as long as you're honest during the interview and have your employment documentation ready, things usually work out. Thanks for sharing your journey Dominique - really gives the rest of us hope!
I've been struggling with my PFL application too. Has anyone had success getting through to an actual person recently? The wait times seem incredibly long and I keep getting disconnected. Also wondering if there are any specific documents I should have ready before calling to make the process smoother once I do get through.
Hey Liam! I'm in the same boat - just starting to navigate this PFL process and it's overwhelming. From what I've read here, it sounds like having your SSN, zip code, date of birth, and weekly benefit amount ready is key. I'm also curious about the document preparation - maybe birth certificates or medical records depending on your situation? Has anyone made a list of all the paperwork needed? Would love to know what worked for others before I dive into those long wait times!
As someone who's been through the PFL process, I'd recommend having these documents ready before calling: 1) Your Social Security card or number, 2) Birth certificate of the family member you're caring for (if applicable), 3) Medical certification forms from the doctor, 4) Your employment information including employer's name and address, and 5) Banking information for direct deposit setup. Also, try calling right when they open at 8 AM - I had better luck getting through then. The automated system Katie mentioned really does work if you follow those exact steps. Good luck everyone!
Thanks Nia, this is super helpful! I'm just getting started with understanding PFL and this document checklist is exactly what I needed. Quick question - do you know if there's a difference in required documents between caring for a new baby versus caring for a sick family member? Also, did you find the 8 AM call time consistently worked, or was it just luck? I'm trying to plan the best strategy before I start making calls.
Good luck with your interview next week! You sound really well prepared with all that documentation. One small tip - during the interview, speak slowly and clearly since EDD agents sometimes have to take detailed notes while you're talking. If they ask you to repeat something, don't worry, that's totally normal. Also, if you get disconnected (which unfortunately happens sometimes), don't panic - just call back and they should be able to pick up where you left off since everything gets logged in your file. Hope it all works out smoothly for you!
That's really good advice about speaking slowly! I hadn't thought about the agents needing to take notes while listening. I'm definitely nervous about potentially getting disconnected - that would be so frustrating after waiting so long to get the interview scheduled. Thanks for the tip about them being able to pick up where we left off, that's reassuring to know!
I went through something very similar when my partner got a job offer in Seattle and we had to relocate from the Bay Area. I also couldn't transfer within my company because they only had entry-level positions available in the Seattle office, which would have been a significant step backwards in my career. EDD approved my claim, but it did take about 4-5 weeks for the whole process. The key things that helped me were: 1) having documentation from my employer stating no suitable positions were available for transfer, 2) my partner's official job offer letter, and 3) proof of our move (lease agreement). During my phone interview, they were particularly interested in whether I had genuinely explored all transfer options, so those HR emails you have will be crucial. They also asked about the timeline - like when my partner got the job offer versus when I gave notice. Make sure you can clearly explain that sequence of events. The whole process was stressful but ultimately worked out. Wishing you the best with your interview next week!
This is so helpful to hear from someone who went through almost the exact same situation! 4-5 weeks sounds much more reasonable than some of the horror stories I've been reading. I'm glad you mentioned the timeline questions - I should definitely organize those dates clearly before my interview. It's reassuring to know that having the right documentation really does make a difference. Thank you for sharing your experience!
Glad to hear yours went through! For anyone else dealing with pending payments, here's what I've learned from my own experiences: 1) Reporting any earnings (even small amounts) often triggers a review that can add 1-3 days, 2) First-time certifications or changes to your claim can cause delays, 3) If you're pending more than 5 business days, definitely try calling or use one of those callback services people mentioned. The system isn't perfect but most legitimate delays do resolve themselves within a few days. Don't panic immediately but also don't wait weeks without reaching out for help!
This is really helpful advice! I'm new to the unemployment process and had no idea that reporting even small amounts of earnings could cause delays. Good to know the 5 business day rule too - I was wondering at what point I should start worrying if my payment gets stuck. Thanks for breaking this down so clearly!
I've been dealing with EDD for over a year now and can confirm that certification time really doesn't matter - I've certified everywhere from 2am to 11pm and the processing time is pretty much the same. What DOES matter is exactly what others mentioned: reporting earnings, changes to your claim status, or sometimes just random system glitches. The key thing is not to panic if it's only been 24-48 hours, especially if you reported any work income. EDD's system is slow but it usually catches up. If you're really stressed about rent/bills, you might want to call your landlord or utility companies to let them know there might be a small delay - most are understanding about unemployment payment timing issues these days.
That's really good advice about contacting landlords/utility companies proactively! I never thought about giving them a heads up about potential delays. I'm still pretty new to this whole process and it's reassuring to hear from someone with more experience that these delays are normal. The stress of waiting for payments when you have bills due is real, but sounds like most of the time it works out within a few days. Thanks for the practical tip about communicating with creditors - that could definitely help reduce some anxiety while waiting!
Aisha Abdullah
Hey OP, what state are you in? The process can vary a bit depending on location.
0 coins
QuantumLeap
•I'm in California. Does that make a difference?
0 coins
Aisha Abdullah
•Oh yeah, CA has its own system (SDI) which is separate from SSDI. Make sure you're looking at the right info for your situation!
0 coins
Brianna Schmidt
I went through the exact same thing last year with CA SDI! The "insufficient evidence" reason is so vague and unhelpful. What really helped me was requesting a copy of my entire file from EDD - you can see exactly what they have on record and what might be missing. Sometimes they don't receive all the medical records you think you sent. Also, for the appeal, make sure you highlight any functional limitations your condition causes (like inability to sit/stand for long periods, concentration issues, etc.) rather than just listing diagnoses. The appeals process took about 3 months for me, but I eventually got approved. Hang in there! 💪
0 coins
AstroExplorer
•This is super helpful advice! I had no idea I could request my entire file from EDD. How do you go about doing that? Is there a specific form or do you just call them? And thanks for the tip about focusing on functional limitations - I definitely emphasized the wrong things in my original application.
0 coins
Zoe Papadakis
•You can request your file by calling EDD's SDI line or submitting a written request - I think there's a form on their website called "Request for Information" or something similar. Fair warning though, it can take a few weeks to get it back. But it's totally worth it because you'll see exactly what medical records they have (or don't have) and can fill in any gaps. The functional limitations thing is huge - they care way more about "can't lift 10 lbs" than "diagnosed with XYZ condition." Good luck with your appeal!
0 coins