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I'm in a similar situation where I had to navigate state programs for my elderly mother. One thing I learned is to also check if your grandmother has any VA benefits if she's a veteran or spouse of a veteran - those can sometimes bridge the gap during transitions between state programs. Also, make sure to request copies of ALL her medical records from her current California doctors before you move, not just recent ones. Arizona's programs often require extensive medical documentation going back years to establish ongoing care needs. The more complete your documentation package, the smoother the approval process will be. Wishing you the best with this challenging transition!
That's such a good point about VA benefits - I hadn't even thought to check if my grandmother might qualify for anything through that route. And you're absolutely right about getting ALL the medical records before we leave California. I've been so focused on the immediate move that I wasn't thinking about how much documentation Arizona might need going back in time. I'll start requesting comprehensive records from all her doctors this week. Thanks for sharing what you learned from your own experience - it really helps to hear from someone who's been through this process!
Ruby, I went through something very similar when I had to relocate with my disabled father last year. One thing that really helped my case was getting a letter from my grandmother's doctor stating that my continued care was medically necessary and that the move was in her best interest due to our housing instability. EDD seemed to take medical documentation more seriously than just personal statements. Also, when you file your claim, make sure to mention that you're actively seeking similar employment in Arizona - it shows you're not just quitting to stop working. I'd start gathering medical letters and housing documentation (hotel receipts, etc.) now while you're still in CA. The whole process is stressful but having everything organized ahead of time made a huge difference for me. Sending you both good vibes for this transition!
@Aria Washington This is exactly the kind of advice I needed to hear! Getting a medical letter from my grandmother s'doctor stating that my continued care is medically necessary is brilliant - I hadn t'thought about approaching it from that angle. That makes so much more sense than just explaining the housing situation. I m'definitely going to request that letter this week along with all the other documentation everyone has mentioned. It s'so reassuring to hear from someone who actually went through this process successfully. Did you end up getting approved for unemployment benefits, or did you have to go through an appeal? Also, when you mentioned actively seeking similar employment in Arizona, did you actually have to show proof of job searching there while still in California?
@Aria Washington Yes, I d'love to hear about your outcome too! The medical letter approach sounds like it could really strengthen the case. I m'also curious about the job searching requirement - I want to make sure I m'doing everything right from the beginning. Did EDD actually ask for proof of your job search efforts during your eligibility interview? And how long did the whole process take from when you filed to when you got your first benefit payment? Thanks so much for sharing your experience - it s'giving me a lot more confidence about this whole situation.
When you call EDD about this error, be prepared with all your documentation ready! Have your SSN, full legal name exactly as it appears on your Social Security card, and your confirmation number if you have it. I had a similar issue and it turned out my middle name was entered differently than expected. Also, try calling right at 8:00 AM when they open - you'll have a better chance of getting through. If the first rep can't help, politely ask to speak with a technical specialist since this sounds like a sync issue. Don't hang up until it's fully resolved, even if it takes a while on hold!
@Liam O'Sullivan This is excellent advice! I'm actually planning to call first thing tomorrow morning and will definitely have all my documents ready. Quick question - when you mention having the confirmation number ready, is that the same as the ID number they give you when you first file? I want to make sure I have the right documentation. Also, did you find that calling exactly at 8 AM made a big difference in wait times? I've been trying to get through for days and keep getting the busy signal.
I had this exact same error message a few months ago and it was so frustrating! After trying everything online, I finally got through to EDD and the rep discovered that my name in their had an extra space between my first and last name that wasn't visible when I was typing it in. She said this happens more often than people think. When you call, ask them to read back exactly how your name appears in their character by character - including any spaces, periods, or hyphens. Also, if you've ever gone by a different name or had any legal name changes, mention that too. The rep was able to fix it immediately once we identified the issue. Don't give up - this is definitely something they can resolve on their end!
I'm experiencing the exact same issue! Been trying for over a week now with the same pattern - call at 8am, get the "too busy" message or sit on hold for hours just to get disconnected. It's incredibly frustrating that we have to jump through so many hoops just to talk to someone about our own benefits. Reading through all these comments has been eye-opening though. The tip about avoiding lunch hours (12pm-1:30pm) and the fact that they stop taking calls after 4pm despite being "open" until 5pm is information that should be public knowledge. I'm seriously considering trying Claimyr after seeing so many success stories here - it seems like the only reliable way people are actually getting through. This whole situation is a perfect example of how broken the system is when we have to pay third-party services just to access basic government assistance.
I'm so glad I found this thread! I've been trying for 2 weeks with the exact same results - either the "too busy" message or hours on hold followed by disconnection. It's maddening that we have to resort to paid services just to reach our own state agency, but after reading all these Claimyr success stories, I think that's my next step. The system tips everyone shared here are incredibly valuable - I had no idea about the lunch blackout or the 4pm cutoff. It's ridiculous that this information isn't posted anywhere official. Thanks for sharing your experience and confirming I'm not alone in this nightmare!
This thread has been incredibly helpful - I've been stuck in the same calling nightmare for almost 3 weeks now. Like so many others here, I get either the "too busy" message or sit on hold for 2+ hours just to have the call drop. My claim got flagged for some reason and I desperately need to speak with someone to resolve it. The tips about avoiding 12pm-1:30pm (lunch blackout) and not calling after 4pm are game-changers - I wish EDD would actually publish this information instead of making us figure it out through trial and error. Based on all the Claimyr success stories I'm reading here, I think I'm going to give it a try. It's frustrating that we have to pay a third-party service just to access our own state benefits, but when people are consistently getting through in 20-40 minutes versus our weeks of failed attempts, it seems like the only realistic solution. Thank you everyone for sharing your experiences - at least we can help each other navigate this broken system!
I went through this exact same situation last year with my employer's holiday shutdown. Just wanted to add a few things that helped me: 1. Keep all documentation from your employer about the shutdown dates - emails, notices, etc. EDD sometimes asks for proof it's temporary 2. If you have any unused vacation days, your company might let you use them for some of the unpaid days instead of taking the full hit 3. The online application actually handles temporary layoffs pretty well now - just make sure to select "temporary layoff" and put in your expected return date The whole process was way less stressful than I expected. Got my benefits for the second week without any issues. Good luck!
I've been through this same situation multiple times over the years. Definitely file for unemployment - temporary layoffs absolutely qualify! A few things that really helped me: 1. File your claim about a week before the shutdown starts if possible. This gives EDD time to process it before you actually need the benefits. 2. When you certify for benefits, be super precise about which days you worked vs didn't work. For the holiday pay days, mark those as worked and report the exact amount you received. 3. Keep a copy of any company communication about the shutdown dates and return date. I've never been asked for it, but it's good to have just in case. 4. The waiting period situation has changed a few times, so definitely check the current rules when you file. Even if there is one, getting benefits for the second week still makes a real difference. The whole process is pretty straightforward for temporary layoffs now compared to a few years ago. The online system handles it well and you shouldn't need to call unless something gets stuck. Good luck with your claim!
This is such great advice! Filing a week early is really smart - I hadn't thought about getting ahead of the processing time. I'm definitely going to do that. Quick question though - when you say "mark those as worked" for the holiday pay days, do you mean I should report them as full work days even though the company is shut down? Or just indicate that I received pay for those specific days? Want to make sure I don't mess up the certification process.
When you certify, you'll report the holiday pay days as days you received wages, but you don't mark them as full work days since you weren't actually working. There's usually a section where you report any wages received during the certification period - that's where you'd put the holiday pay amounts. Then for the work/no work part, you'd indicate you didn't work those days due to lack of work (company shutdown). The key is being accurate about receiving pay vs actually working. EDD needs to know about all income during your claim period, even if it's holiday pay while not working.
Amaya Watson
One thing I'd add that hasn't been mentioned yet - make sure you keep track of your benefit year end date! I made the mistake of assuming I had more time left on my claim than I actually did. When my seasonal job ended, I found out my benefit year had expired just two weeks earlier, so I had to file a completely new claim instead of reopening. The new claim used different base period wages and my weekly benefit amount was lower. Really wish I had paid closer attention to that original filing date. Good luck with your contract job - hopefully it leads to something permanent!
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GalacticGladiator
•That's such a good point about tracking the benefit year end date! I just double-checked and my original filing was October 15, 2024, so my benefit year expires October 15, 2025. My contract should end in May, so I'll have plenty of time left to reopen. Thanks for sharing your experience - that would have been so frustrating to find out you needed to file new right when you needed the benefits back!
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Avery Flores
Just wanted to add my experience as someone who went through this exact situation twice! The first time I was nervous about reporting my return to work, but it's actually pretty straightforward. When you do your final certification before starting the job, there's a specific question asking if you've returned to work - just answer honestly with your start date. One tip that saved me headaches: screenshot or print your claim summary page before you stop certifying. It shows your remaining balance, benefit year dates, and weekly amount. That way when you're ready to reopen, you have all the key info handy and can verify everything matches up correctly. Also, don't stress too much about the "reopen claim" process - it's literally just clicking a button in your UI Online account and answering a few questions about your work period. The system is designed for exactly this scenario since temporary/seasonal work is so common. You've got this!
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Niko Ramsey
•This is really reassuring, thank you! I love the tip about screenshotting the claim summary - that's so smart and something I definitely wouldn't have thought of. It's good to hear from someone who's actually been through this process twice that it's not as complicated as it seems in my head. I tend to overthink these government processes, but sounds like EDD actually made this one pretty user-friendly. Really appreciate you taking the time to share your experience!
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