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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I've been dealing with EDD hold times for months now. From my experience, it really varies - sometimes 30 minutes, sometimes 4+ hours. The key is to call right when they open at 8am. I've also found that calling on Tuesday or Wednesday gives you better chances than Monday or Friday. Hang in there, it's frustrating but eventually you'll get through!
@Zara Ahmed Thanks for the tip about calling right at 8am! I m'new to dealing with EDD and have been struggling to get through. Do you have any other advice for first-time callers? I ve'been trying for weeks with no luck and getting really discouraged. Also wondering if there s'a specific number that works better than others?
This thread is gold! I'm starting my SDI claim next week after a back injury and was totally confused about the whole process. Reading through everyone's experiences really helped me understand what to expect. Quick question - does anyone know if there's a grace period if you're late submitting your certification? Like with UI you have a few days, but wasn't sure if SDI has the same flexibility. Don't want to mess up my first certification!
Great question! From what I experienced, SDI does have some flexibility but it's not as forgiving as UI. You typically have about 10 days from when you receive the DE 2500A form (or get the online notification) to submit your certification before they consider it late. If you're late, they might delay your payment or even suspend benefits temporarily until you certify. The good news is that if you do it online through SDI Online, it's processed much faster than mailing the paper forms. Just set a reminder when you get that email notification so you don't forget! Hope your back injury heals quickly.
Just wanted to add something that might help others - if you're switching from UI to SDI (like if you were unemployed and then got injured), make sure to close your UI claim properly before starting SDI. I made the mistake of having both claims open at the same time and it created a huge mess with overpayments that took months to sort out. EDD doesn't automatically coordinate between the two programs even though they're the same agency. Also, keep all your medical documentation organized because SDI requires periodic medical reviews to continue benefits, unlike UI where you just need to show you're looking for work. The income replacement is definitely better with SDI but the medical requirements are much stricter.
This is really important advice! I didn't realize you could have issues with overlapping claims. When you say "close your UI claim properly" - do you mean you have to call EDD to officially close it, or is there something you can do online? I'm worried because I was on UI for a few months before my injury and I just started my SDI application. I don't want to end up with the overpayment nightmare you described!
Update: I FINALLY got through this morning! For anyone with the same problem, I used the Claimyr service that someone suggested above, and they connected me with an EDD rep in about 25 minutes. The agent was able to see that my payment was pending because of an "eligibility review" flag that somehow got placed on my account. She removed it and said my payment should process within 48 hours. Fingers crossed, but at least I finally got an explanation! Worth every penny not to spend another week trying to get through.
That's great news! Glad you were able to get it resolved. The eligibility flags are so frustrating because they often get triggered automatically by the system for minor issues that a rep can clear up in minutes - if only we could reach them easily.
I've been dealing with EDD phone hell for the past month trying to get my identity verification resolved. What worked for me was calling the 1-800-300-5616 number at exactly 8:00am on Tuesday mornings. I noticed they seem to have more staff available on Tuesdays compared to Mondays when everyone calls. Also, when you get to the menu, press 1-2-1 instead of the usual sequence - this sometimes gets you to a different queue that's less backed up. Had to call 47 times over two weeks but finally got through and resolved my issue. The key is being persistent and varying your call times slightly. Good luck!
I'm going through something very similar right now! My hours at a small marketing firm got reduced and they also handed me a DE 2063 form with no clear instructions. Reading through all these responses has been incredibly enlightening - it sounds like this confusion between Work Sharing and regular UI with reduced earnings is extremely common, especially at smaller companies. Based on everyone's experiences here, I'm convinced that most employers who hand out DE 2063 forms without clear submission procedures aren't actually enrolled in the Work Sharing program. The HR professional's advice about asking for the specific EDD Work Sharing approval number is brilliant - that's such a concrete way to cut through all the uncertainty. I'm going to ask my employer for their approval number tomorrow, but honestly, given their confusion about the process, I'm not expecting them to have one. If that's the case, I'll be filing a regular UI claim online immediately. It sounds like the regular route is much more straightforward and gets benefits flowing faster than trying to navigate a program the employer doesn't understand. Thanks to everyone who shared their experiences - this thread has been a lifesaver for those of us dealing with this exact situation!
I'm so glad this thread is helping you too! It's really eye-opening to see how many of us have been in this exact same situation with the DE 2063 form confusion. After reading everyone's experiences, it's become crystal clear that asking for that EDD Work Sharing approval number is the best way to cut through all the uncertainty. I just want to add one thing from my own experience - even if your employer says they're "looking into" Work Sharing or "working on getting enrolled," don't wait for them to figure it out. That process can take months, and you'll miss out on benefits you're entitled to right now. I made that mistake initially and lost several weeks of potential payments while my employer tried to research a program they ultimately never enrolled in. The regular UI claim route really is much more straightforward, especially for small companies like ours that don't have dedicated HR departments familiar with these programs. File your claim as soon as you confirm they don't have that approval number - you can always adjust later if they somehow do get enrolled in Work Sharing down the road. Better to have benefits coming in while you wait than to have nothing at all!
I'm a newcomer here but this thread has been incredibly helpful! I'm currently dealing with a similar situation where my hours got cut at a small tech startup and my manager handed me a DE 2063 form with absolutely no guidance on what to do with it. After reading all these detailed responses, it's become really clear that there's a huge difference between Work Sharing (which requires extensive employer enrollment and ongoing procedures) and regular UI claims for reduced earnings. The key insight about asking for the specific EDD Work Sharing approval number is brilliant - that's such a concrete way to determine if your employer is actually enrolled or just confused about the programs. Based on everyone's experiences shared here, I'm going to ask my employer for their approval number tomorrow. But honestly, given that they handed me the form with zero instructions and seemed uncertain about the whole process, I'm pretty confident they don't have one. If that's the case, I'll be filing a regular UI claim online right away rather than waiting around for them to potentially figure out a complex program they've never used. It sounds like the regular route gets benefits flowing much faster and is way more straightforward for situations like ours where small employers are well-meaning but unprepared. Thanks to everyone who shared their real-world experiences - this thread should be bookmarked for anyone dealing with DE 2063 form confusion!
Welcome to the thread! Your situation sounds identical to what so many of us have experienced. It's honestly shocking how common this DE 2063 form confusion is across different industries - graphic design, marketing, tech startups, nonprofits. It really seems like there's a widespread misunderstanding among small employers about what Work Sharing actually requires. That approval number question is going to save you so much time and stress. I wish I had known to ask that specific question when I was in your shoes! Based on your description of them handing you the form with zero instructions, I'd be very surprised if they have a legitimate Work Sharing approval number. One thing I'd add - when you do file that regular UI claim (which sounds very likely), make sure you have your recent pay stubs showing the hour reduction ready. The online application will ask for employment details, and having those documents handy makes the process much smoother. Also, don't overthink the initial application - you can always clarify details later if needed. You're absolutely right that this thread should be bookmarked! The collective wisdom here has turned what seemed like a confusing bureaucratic nightmare into a clear action plan. Hope your conversation with your employer goes smoothly tomorrow!
Naila Gordon
I moved from LA to Portland while on EDD last year and everything worked out fine! Here's what I learned from the process: 1. Update your address through UI Online ASAP - I did it the day after I arrived and had no payment interruptions 2. Keep detailed records of ALL job applications (company, position, date, method of application) - I used a simple Google Sheets document 3. Be prepared for a potential phone interview 2-4 weeks after updating your address - mine was just basic questions about my job search efforts 4. Apply to jobs in both states if you want, but be realistic about which ones you could actually accept (consider relocation costs, remote work options, etc.) 5. Make sure mail forwarding is set up properly because some EDD notices still come by regular mail The phone interview was actually pretty straightforward - they asked about my work search activities, confirmed I was available for work, and verified my contact info. The whole call took maybe 15 minutes. Don't let the horror stories scare you too much - most people who follow the rules have smooth experiences, they just don't post about it as much as people who have problems! Good luck with your move to Arizona and job search!
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Liam Duke
•Thank you so much for this comprehensive breakdown! This is exactly the kind of detailed guidance I was hoping to find. I'm feeling much more confident about the whole process now. The Google Sheets idea is perfect - I'm going to set that up today before I start applying to jobs in both states. It's really reassuring to hear that your phone interview was straightforward and only took 15 minutes. I was imagining some kind of intense interrogation, but it sounds like they just want to verify you're following the rules. Your point about being realistic about which jobs I could actually accept is really important too - I need to think through the logistics of potential relocation or remote work before applying. Thanks again for taking the time to share your experience!
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Ryder Everingham
I've been collecting California EDD benefits while living in Nevada for about 4 months now, so I can share my experience! The process is definitely doable, but here are a few things I wish I'd known upfront: 1. Update your address immediately through UI Online - I did this within 24 hours of moving and it went smoothly 2. Save confirmation screenshots when you update your info online, just in case there are any questions later 3. If you're job searching in multiple states, consider setting up separate folders or tags in your email to organize applications by state - it made my record-keeping much easier 4. Don't panic if your claim gets a temporary hold after updating your address - mine was held for about a week while they "reviewed" but payments resumed automatically 5. When doing your work search activities, apply to jobs you'd genuinely consider accepting - EDD can ask follow-up questions about specific applications The phone interview I had was pretty routine - they mainly wanted to confirm I was actively looking for work and understood the requirements. Overall it's been much less stressful than I anticipated. Just stay organized, be honest, and follow all the normal certification requirements. You've got this!
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