I'm dealing with a similar situation right now! My direct deposit got rejected because my bank account was frozen (long story), and now I'm seeing those dreaded "cancelled" payments in my account too. It's been about 3 weeks since I first noticed it. From reading everyone's responses, it sounds like calling early morning is key, but I'm also going to try updating my payment method to the debit card option online first. Has anyone had success getting multiple cancelled payments reissued at once, or do they make you request each one separately? Just trying to prepare for when I finally get through to someone!

Just wanted to add my two cents as someone who's been through this exact same headache! When my direct deposit got rejected due to an old routing number, I was stuck in EDD limbo for weeks. What finally worked was a combination of things: I called right at 8 AM (took about an hour to get through), had all my documentation ready including screenshots of the cancelled payments, and I was super polite to the rep. She was able to reissue all 4 of my cancelled payments at once and switched me to the debit card option for future payments. The whole process took about 2 weeks from the call to actually receiving the money. Don't lose hope - the system is broken but the people working there are usually trying to help! Keep detailed records of everything and be persistent. You've got this! 💪

I'm so glad to hear you got approved and will start receiving payments! That must be such a huge relief, especially with rent worries. Your experience really highlights how EDD's system can schedule multiple interviews for completely different issues - it's confusing but apparently normal. Thanks for taking the time to update everyone here. Stories like yours help the rest of us understand that getting a second interview notice doesn't necessarily mean something went wrong with the first one. Hope your wage verification interview goes smoothly too!

Wow, what a rollercoaster! I'm so relieved to hear you got approved and will start receiving payments soon. Your story is really reassuring for those of us navigating EDD's confusing system. It's crazy how they can schedule multiple interviews for completely different issues without clearly explaining what each one is for upfront. The wage verification interview should be much more straightforward than the separation interview you already passed. They'll likely just confirm your earnings match what your employer reported to them. Since you've already been approved for benefits, this second interview is just administrative cleanup and shouldn't put your payments at risk. Thanks for updating us with the outcome - success stories like yours give hope to everyone else dealing with EDD's maze of procedures. It's so helpful to see that getting multiple interview notices doesn't automatically mean your claim is in jeopardy. Hope everything continues to go smoothly for you!

Yes, I've heard of people having second interviews with EDD. It's usually when they need to verify information from your first interview or clarify something about your claim. This can happen for various reasons - maybe there was inconsistent information, they need to verify your work history, or they're doing additional fraud prevention checks. Don't panic! Just make sure you have all your documentation ready - employment records, pay stubs, reason for unemployment, etc. Be honest and consistent with what you told them in the first interview. The second interview doesn't necessarily mean there's a problem with your claim, they just need additional verification. Have you received any specific information about what they want to discuss in the second interview?

I went through the second interview process last year and it was actually less stressful than I thought it would be. In my case, they wanted to verify some details about my separation from my previous employer and confirm my availability for work. The key things that helped me were: - Having all my employment documents organized (W-2s, final pay stub, separation notice) - Writing down the exact dates and details from my first interview so I could stay consistent - Being prepared to explain any gaps in employment or changes in my work situation The whole second interview took about 15 minutes and I got approved within a week after that. The representative was actually pretty understanding and explained that second interviews are becoming more common due to increased fraud prevention measures. @Michelle Rodarte - if you haven't already, I'd recommend calling the EDD to ask what specific topics they want to cover. Sometimes they'll give you a general idea which can help you prepare better. Good luck!

Update: I called EDD using that Claimyr service and got through to someone who explained everything. For anyone else who needs to know: You mark "No" for the days you're at jury duty when they ask if you were able and available for work. Then report the jury pay as income. They said as long as you're honest about it, there's no issue with your claim. Thanks everyone for the help!

Just wanted to add that if you're on a longer jury trial (like 2+ weeks), you might want to contact EDD directly to discuss your situation. I served on a 3-week trial last year and they were actually pretty accommodating - they adjusted my certification schedule so I didn't have to worry about missing deadlines while in trial. The key is being proactive and transparent with them about your jury service dates.

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

I went through a similar situation recently. When they remove the disqualification, you'll typically receive a determination letter explaining the decision and a notice about any back payments owed to you. The "time sensitive" letter is probably the official determination, and the other might be related to payment processing or additional documentation they need. Make sure to respond to any requests quickly - usually within 30 days. Also, check your EDD online account as it should update to reflect the changes. The process can take a few weeks for payments to actually start flowing, so be patient but stay on top of any correspondence they send.