Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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If you're looking for your Customer Account Number (ECN), here are a few reliable methods: 1. **Check your mail** - typically sends your account number within 10 business days of enrollment 2. **Log into your account** - If you can access UI Online, your account number should be visible in your profile or account settings 3. **Use Ask EDD** - Go to the Ask portal, select "Unemployment Insurance Benefits" → "UI Online" → " Customer Account Number" 4. **Call directly** - Though wait times can be long, they can provide your account number over the phone If you're having trouble accessing your online account or haven't received anything in the mail after 2 weeks, calling would be your best option. Make sure to have your SSN and other identifying information ready when you call. Good luck getting this sorted out!
Thank you so much for this comprehensive breakdown! I'm in a similar situation and have been waiting about a week for something in the mail. It's really helpful to know that it can take up to 10 business days - I was starting to worry something went wrong. I'll try the Ask portal first since that sounds like the quickest option. Really appreciate you taking the time to list out all the different ways to get the ECN!
I was in the same boat a few months ago - couldn't find my ECN anywhere! What worked for me was calling the number early in the morning (around 8:02 AM right when they open) to avoid the crazy wait times. They were able to give me my account number right over the phone after verifying my identity with SSN and date of birth. One tip that helped me get through faster: when you call the main number, press 1 for English, then 2 for existing claims, then 1 again. Sometimes this bypasses some of the longer automated menus. Also, if you do end up waiting for the mail, make sure to check that your address is correct in your application - I had a friend who was waiting weeks only to find out there was a typo in his street address! Hope this helps and you get your ECN sorted out quickly!
This is such great advice about calling early! I never thought about the timing making such a difference. The address tip is really smart too - I should probably double-check mine just to be safe. Do you remember roughly how long you were on hold even calling right at 8:02 AM? I'm trying to plan when to make the call and wondering if I should block out my whole morning or if it was pretty quick once you got through at that time.
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I'm dealing with a similar situation right now! My direct deposit got rejected because my bank account was frozen (long story), and now I'm seeing those dreaded "cancelled" payments in my account too. It's been about 3 weeks since I first noticed it. From reading everyone's responses, it sounds like calling early morning is key, but I'm also going to try updating my payment method to the debit card option online first. Has anyone had success getting multiple cancelled payments reissued at once, or do they make you request each one separately? Just trying to prepare for when I finally get through to someone!
I can share my experience with multiple cancelled payments! When I finally got through to EDD, they were able to reissue all my cancelled payments at once - I had 3 weeks worth that got rejected. The rep just had to go through each payment date to verify the amounts, but it was all done in one call. Definitely switch to the debit card option first like others mentioned - that way you won't have to worry about future rejections while waiting for the reissues to process. Good luck getting through! 🤞
Just wanted to add my two cents as someone who's been through this exact same headache! When my direct deposit got rejected due to an old routing number, I was stuck in EDD limbo for weeks. What finally worked was a combination of things: I called right at 8 AM (took about an hour to get through), had all my documentation ready including screenshots of the cancelled payments, and I was super polite to the rep. She was able to reissue all 4 of my cancelled payments at once and switched me to the debit card option for future payments. The whole process took about 2 weeks from the call to actually receiving the money. Don't lose hope - the system is broken but the people working there are usually trying to help! Keep detailed records of everything and be persistent. You've got this! 💪
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I'm so glad to hear you got approved and will start receiving payments! That must be such a huge relief, especially with rent worries. Your experience really highlights how EDD's system can schedule multiple interviews for completely different issues - it's confusing but apparently normal. Thanks for taking the time to update everyone here. Stories like yours help the rest of us understand that getting a second interview notice doesn't necessarily mean something went wrong with the first one. Hope your wage verification interview goes smoothly too!
This is exactly what I needed to hear! I've been stressing about my EDD situation for weeks now and seeing your success story really puts things in perspective. It's so reassuring to know that multiple interviews can happen for different reasons and don't necessarily mean your claim is doomed. The fact that you got approved for benefits while still having that second interview pending is really encouraging. I'm definitely going to try that Claimyr service if I need to call EDD again - anything to avoid sitting on hold for hours! Thanks for sharing your journey with us, it really helps newbies like me understand how this whole process works.
Wow, what a rollercoaster! I'm so relieved to hear you got approved and will start receiving payments soon. Your story is really reassuring for those of us navigating EDD's confusing system. It's crazy how they can schedule multiple interviews for completely different issues without clearly explaining what each one is for upfront. The wage verification interview should be much more straightforward than the separation interview you already passed. They'll likely just confirm your earnings match what your employer reported to them. Since you've already been approved for benefits, this second interview is just administrative cleanup and shouldn't put your payments at risk. Thanks for updating us with the outcome - success stories like yours give hope to everyone else dealing with EDD's maze of procedures. It's so helpful to see that getting multiple interview notices doesn't automatically mean your claim is in jeopardy. Hope everything continues to go smoothly for you!
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Yes, I've heard of people having second interviews with EDD. It's usually when they need to verify information from your first interview or clarify something about your claim. This can happen for various reasons - maybe there was inconsistent information, they need to verify your work history, or they're doing additional fraud prevention checks. Don't panic! Just make sure you have all your documentation ready - employment records, pay stubs, reason for unemployment, etc. Be honest and consistent with what you told them in the first interview. The second interview doesn't necessarily mean there's a problem with your claim, they just need additional verification. Have you received any specific information about what they want to discuss in the second interview?
@Rebecca Johnston Thanks for the helpful info! I m'actually going through something similar right now. They scheduled my second interview after I applied for about 3 weeks ago. The first interview went fine, but now they want to discuss my work history again. Did you go through this process yourself? I m'wondering how long it typically takes to get a decision after the second interview. I have all my documents ready like you mentioned, but I m'still nervous about what specific questions they might ask that they didn t'cover the first time. @Michelle Rodarte - have you gotten any more details about what your second interview will focus on?
I went through the second interview process last year and it was actually less stressful than I thought it would be. In my case, they wanted to verify some details about my separation from my previous employer and confirm my availability for work. The key things that helped me were: - Having all my employment documents organized (W-2s, final pay stub, separation notice) - Writing down the exact dates and details from my first interview so I could stay consistent - Being prepared to explain any gaps in employment or changes in my work situation The whole second interview took about 15 minutes and I got approved within a week after that. The representative was actually pretty understanding and explained that second interviews are becoming more common due to increased fraud prevention measures. @Michelle Rodarte - if you haven't already, I'd recommend calling the to ask what specific topics they want to cover. Sometimes they'll give you a general idea which can help you prepare better. Good luck!
Nina Chan
UPDATE: I finally got through to EDD! I tried calling right when they opened at 8am and got through after about 20 attempts. They confirmed my online application is in the system and put a note to disregard my paper application when/if it gets processed. The rep said my claim should be processed within 10 business days. What a relief! Thanks again for all the help everyone.
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Mikayla Brown
•Great news! Make sure you set up your UI Online account as soon as you receive your account number so you can certify for benefits on time. The first certification period is critical - missing it can cause payment delays.
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Ravi Patel
So glad you got it sorted out Nina! Your story is going to help so many people who run into the same website issues. The tip about trying Firefox in incognito mode late at night is gold - I'm definitely bookmarking this thread. It's crazy how much faster the online system is compared to paper applications. Good luck with your claim processing!
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Shelby Bauman
•Yes, this thread is incredibly helpful! I'm dealing with a similar situation right now where the EDD website keeps timing out when I try to upload my employment verification documents. Reading through everyone's experiences here gives me hope that persistence will pay off. @Nina Chan thank you for sharing your journey and congrats on getting it resolved! Going to try the Firefox incognito method tonight.
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