EDD Email Verification Issue - No Notices Received, Worried About Benefits Impact
Hey everyone, I'm having trouble with my EDD account. I need to verify my email address but I haven't received any notices or documents about it. Has anyone else dealt with this? I'm worried it might affect my benefits. Any advice on what to say when I call them?
26 comments


Tom Maxon
I found a way to solve EDD email verification issues, watch this: https://www.youtube.com/watch?v=zM5O4ghVa04
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Alana Willis
Ugh, the EDD system is such a mess. I had a similar issue last month. Here's what worked for me: • Call early in the morning, like right when they open • Have your account number and personal info ready • Ask them to confirm the email they have on file • If it's wrong, provide the correct one and ask them to update it • Request they send a verification email while you're on the phone • Follow up by asking about any potential impact on your benefits Good luck, hope this helps!
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Tyler Murphy
•This is solid advice 💯 I'd add: be super nice to the rep, even if ur frustrated. They deal with angry ppl all day
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Sara Unger
•Early morning calls are key! I tried for weeks in the afternoon and always got the 'too busy' message 🙄
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Justin Trejo
•Thanks so much for the detailed advice! I'll definitely try calling first thing tomorrow morning. Fingers crossed 🤞
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Butch Sledgehammer
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Freya Ross
•Sounds sketchy. Is this legit? Has anyone else tried it?
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Leslie Parker
•$20 just to talk to someone? The system is so broken 😤
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Butch Sledgehammer
•I get the skepticism, but it's totally legit. Saved me hours of frustration. Worth every penny imo
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Sergio Neal
•How long did you have to wait after using the service?
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Butch Sledgehammer
•Not long at all! Maybe 30 mins? Way better than spending all day trying to get through
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Savanna Franklin
have u checked ur spam folder? sometimes edd emails end up there lol
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Juan Moreno
This happened to me last year. Turns out they had my old email from like 5 years ago 🤦♂️ Def call and update it ASAP
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Justin Trejo
•Oh man, I didn't even think of that. I'll check if they have an outdated email. Thanks!
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Amy Fleming
Anyone else feel like the EDD is purposely making things difficult? It's like they don't want us to get our benefits 🙄
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Alice Pierce
•Preach! 👏 It's a total clown show 🤡
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Esteban Tate
•Nah, I think theyre just overwhelmed. Remember how crazy it got during covid?
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Amy Fleming
•Maybe, but its been years now. They should have their act together by now 🤷♂️
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Ivanna St. Pierre
Pro tip: Use the 'Contact Us' form on the EDD website. Sometimes they respond faster that way than by phone.
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Elin Robinson
•Really? I've never had any luck with that form. Always ghosted 👻
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Ivanna St. Pierre
•Weird, it's always worked for me. Maybe try again? Could be hit or miss
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Atticus Domingo
idk if this helps but I had to verify my identity last month and they made me use ID.me. Maybe check if you need to do that too?
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Sydney Torres
I went through this exact same thing a few months ago! The email verification issue is super common. Here's what I learned: even if you don't get the verification email, your benefits won't be cut off immediately. EDD usually gives you a grace period. But definitely call them ASAP - I waited too long and it caused extra headaches. When you call, ask them to read back the email address they have on file. Mine was missing a letter! Once they fixed it, the verification email came through instantly. Also, make sure to check all your email folders, not just spam. Good luck! 🍀
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Peyton Clarke
•This is super helpful! I didn't know about the grace period - that takes some pressure off. Definitely going to call first thing Monday morning and have them double-check my email address. Thanks for sharing your experience! 🙏
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Lena Schultz
•This is really reassuring to hear! I was panicking thinking my benefits would get cut off immediately. I'm definitely going to call tomorrow and have them verify the email address - sounds like that's a common issue. Thanks for the detailed breakdown of your experience!
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Olivia Van-Cleve
I had this exact issue a couple weeks ago! Turns out my email got changed somehow when I updated my address. The key is to call EDD and specifically ask them to verify what email address they have on file - mine was completely different from what I thought it was. Once they updated it to the correct email, I got the verification email within minutes. Also, don't panic about your benefits - they usually don't suspend them right away for email verification issues, but definitely don't wait too long to fix it. The wait times are brutal but it's worth getting it sorted out. Hope this helps!
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