I'm in the same boat. Been waiting on a payment for 3 weeks now. This whole system is a dumpster fire 🔥

I had this exact same issue a few months ago! When it shows "qualification" after being sent, it usually means they're doing an additional review of your claim. In my case, it was because I had recently started some part-time work and they needed to verify my earnings. The payment was held up for about 10 days while they reviewed everything. Check if you've had any changes in your employment status or income recently - that could trigger the review. The good news is that once they clear it, you should get the payment. Stay on top of checking your account and definitely follow the advice about calling early in the morning!

UPDATE: I finally got through to EDD this morning after using that Claimyr service someone recommended (it actually worked!). The representative confirmed they received my paper claim on July 8th and it's currently in processing. She said there was nothing obviously wrong with it, but they're just backed up. She flagged it for expedited review due to financial hardship. Thanks everyone for your help and advice!

So relieved to hear you finally got through and got some answers! The financial hardship flag should definitely help speed things up. I'm dealing with a similar situation - submitted my paper claim 3 weeks ago and nothing yet. Did the rep give you any estimate on how long the expedited review might take? Also wondering if you had to provide any additional documentation to qualify for the expedited processing due to hardship?

I had Error 311 too and what finally worked for me was calling the technical support line specifically (not the general SDI line) at 1-800-480-3287. They have a separate tech support queue that's usually shorter. When you get through, ask them to reset your account on their end - sometimes there's a glitch that prevents new registrations and they can clear it manually. Also make sure you're using Internet Explorer or Edge if possible, as their system seems to work better with those browsers. It's frustrating but don't give up!

Error 311 is such a pain! I went through the same thing a few months ago. What finally worked for me was a combination of things: I had to make sure my name was entered EXACTLY as it appears on my Social Security card (including any middle initials), use a completely different device (not just browser), and most importantly - I found out from a rep that if you've attempted to register too many times, the system temporarily locks you out for 24-48 hours. So if you've been trying multiple times in a row, wait a full 2 days before attempting again. Also try using incognito/private browsing mode. The whole system is frustratingly glitchy but persistence pays off!

Has anyone tried appealing an IME decision? I'm thinking about lawyering up but not sure if it's worth the hassle.

Hey Aisha! I went through the same thing about 6 months ago and it was super stressful. Here's what I learned: First, call them ASAP to get clarity on your specific situation. Ask for a case manager if possible - they tend to be more helpful than the general customer service reps. Key questions to ask: - What triggered the IME request? (sometimes it's just routine after a certain time period) - Will you get backpay for the time your benefits were suspended? - What's the typical timeline for your area? (mine took about 6 weeks total) - Can you request a specific doctor or do they assign one? Also, start gathering ALL your medical records now - the more documentation you have, the smoother the process goes. And yeah, definitely have some backup funds if possible because it can take a while. Hang in there! It sucks but most people do get through it eventually. Feel free to ask if you have other questions! 💪

UPDATE: I finally got this resolved! For anyone with similar issues: 1. I found an incomplete medical form in my account that was holding everything up (thanks to everyone who suggested checking for this) 2. I used the Claimyr service that someone recommended here and actually got through to a real person after trying for weeks! 3. The EDD rep was able to expedite my payment since I explained my financial hardship My payment should be in my account within 48 hours. What a relief! The system is still broken though - they really need to implement actual notifications when there are issues with your claim.

Congratulations on getting it resolved! Your experience is unfortunately way too common with EDD's SDI system. The fact that incomplete forms can hold up payments for weeks without any notification is absolutely unacceptable for people who depend on these payments for basic survival. I've been dealing with various state agencies for disability issues for years, and California really needs to overhaul their notification system. A simple automated email or text saying "Action Required: Incomplete Form" would prevent so much unnecessary stress and financial hardship. For future reference (and for others reading), I'd also recommend taking screenshots of your account after every certification and form submission. That way you have proof of when things were submitted if issues arise later. The system glitches are too frequent not to document everything. Hope your recovery goes smoothly and you don't have to deal with payment delays again!