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Quick update on the online upload feature - it's actually under 'Contact SDI' not under forms. You choose 'Send a message' then select 'Claim Information' as the category, then you can attach files with your message. Make sure to include your claim ID number in the message too. Also, for your PFL after having your baby - that should be filed as a NEW claim, not as a continuation of your disability claim. The system is confusing because pregnancy disability can transition to PFL bonding, but in your case (since your disability is for your leg, not pregnancy complications), you'll file a separate PFL claim when the time comes. It's all handled by the same department but processed differently.
I'm so sorry you're dealing with this nightmare situation! Being pregnant with a broken leg and stuck out of state while EDD gives you the runaround sounds absolutely horrible. A few additional tips that might help: 1. If you have a smartphone, try using the EDD app - sometimes it's faster than the website for uploading documents and checking status updates. 2. Contact your state assembly member's office! They have constituent services that can sometimes intervene with EDD on your behalf. Even though you're temporarily in Nevada, you're still a California resident and taxpayer. 3. For the phone calls - try calling exactly at 8:00 AM, 12:01 PM (right after lunch), and 1:00 PM. Those seem to be the times when wait times are slightly shorter. 4. Document your injury and out-of-state status with photos if possible. Sometimes having visual proof of why you can't physically appear in person helps expedite things. The fact that you have delivery confirmation is huge - don't let them gaslight you into thinking you didn't submit the paperwork. Keep pushing and don't give up! Many of us here have been through similar battles with EDD and eventually got our benefits. You've got this!
Just wanted to share my recent experience to give you all some hope! I was in the exact same situation 2 months ago - submitted my SDI extension for chronic pain management and it sat in "processing" for 5.5 weeks. I was absolutely panicking because my bills were piling up and I had no savings left. What finally worked was calling EDD at exactly 7:30 AM on a Wednesday morning - got through after only 15 minutes on hold! The rep told me my extension had actually been approved 3 days earlier but the system hadn't updated yet. She manually pushed it through and I received my first payment within 48 hours, plus all the backpay for the gap weeks. The key things that helped: 1) Keep certifying every week even during the gap, 2) Call early morning mid-week, 3) Don't panic - they do process them, just very slowly. Hang in there everyone, it will get resolved!
Thank you so much for sharing your success story! This gives me so much hope since I'm in week 4 of processing right now. The 7:30 AM Wednesday tip is really helpful - I've been trying random times with no luck. It's also reassuring to hear that the system lag is common and doesn't mean there's actually a problem with the extension. I'm definitely going to keep certifying weekly no matter what happens. Really appreciate you taking the time to update us with the positive outcome!
I'm dealing with the exact same nightmare right now! Filed my extension 5 weeks ago for recovery from ankle surgery and it's STILL showing "processing" - my current claim literally ends in 3 days and I'm freaking out about having zero income. I've been calling EDD every single day for the past 2 weeks and either get disconnected or sit on hold for hours before giving up. The financial stress is making my recovery so much worse. Really considering trying that Claimyr service at this point since nothing else is working. It's honestly ridiculous that disabled people have to jump through these hoops while we're supposed to be focusing on healing. Thanks everyone for sharing your timelines - at least I know I'm not alone in this mess!
I feel your pain completely! I'm so sorry you're going through this stress while trying to recover from surgery. The system is absolutely broken when people who are already dealing with medical issues have to spend all their energy fighting for basic support. Since you're down to just 3 days, I'd definitely recommend trying that Claimyr service ASAP - several people here have had success with it when traditional calling failed. Also make sure you keep doing your weekly certifications even if there's a gap, because you'll get backpay once it's approved. Sending you positive vibes that your extension gets processed in the next couple days! 🤞
This is such a helpful thread! I'm currently going through something similar - been waiting almost 8 weeks for my SDI claim and just found out there's some "additional documentation" needed that nobody bothered to explain clearly. Reading everyone's experiences makes me feel less crazy for being so frustrated with this process. The fact that @Dominique Adams accidentally got better help at the WRONG building than most of us get through official channels just shows how broken the system is! I'm definitely going to try calling around to see if any local offices will accept forms in person like @Gael Robinson suggested. At this point I'm willing to drive anywhere if it means avoiding their mail processing black hole. Has anyone had luck getting through to EDD recently using their main phone line? I've been trying the 1-800 number for days but can never get past the automated system. Might have to look into that Claimyr service @Payton Black mentioned if I keep striking out. Thanks for sharing all these tips - this community is honestly more helpful than any official EDD resource I've found!
@Faith Kingston I feel your pain! 8 weeks is absolutely ridiculous for what should be a straightforward process. I m'still pretty new to navigating all this EDD chaos myself, but from reading through this thread it seems like persistence is key - even if it means getting creative like Dominique did by accidentally finding help at the wrong building! The phone system is definitely a nightmare. I ve'had better luck calling right when they open at 8am, but even then it s'hit or miss. That Claimyr service does sound intriguing if the regular channels keep failing us. It s'honestly both comforting and depressing to see how many of us are dealing with the exact same runaround. At least we can help each other figure out workarounds since EDD clearly isn t'going to make this easy! Hope you get some movement on your claim soon - keep us posted on what works for you!
Just wanted to jump in here as someone who's been lurking on this subreddit for a while but finally created an account because this thread hit so close to home! I'm currently 4 weeks into waiting for my SDI claim and this is giving me major anxiety about what's coming next. @Dominique Adams - your story about accidentally getting help at the wrong building is both hilarious and infuriating at the same time! The fact that a random county receptionist was more helpful than the actual EDD system says everything about how broken this process is. Reading through all these experiences, it sounds like I should probably start mentally preparing for this supplemental form situation. @Louisa Ramirez thank you for breaking down the DE 2525XX form details - I'm saving this info for when (not if) I inevitably run into this same issue. The tip about hand-delivering forms instead of mailing them is brilliant! I'm definitely going to research which offices near me might accept that. At this point I'd drive 2 hours if it meant avoiding weeks of mail processing delays. Has anyone else noticed if the processing times have gotten worse this year? I keep seeing people mention the "new claim system updates in 2025" - wondering if that's causing extra delays for everyone or if it's always been this chaotic!
I've been in a similar situation and it's so frustrating! One thing that really helped me was being super proactive with both sides. When I called my doctor's office, I specifically asked them to walk me through what information they need from me to complete the form properly, and I also asked for the name of the person who would be handling it so I could follow up directly with them. For EDD, I found that calling first thing in the morning (like right at 8 AM when they open) gave me the best chance of getting through. Also, make sure to ask EDD for a specific timeline on when they expect to process the new form once it's received - having that info helped me know when to follow up. The whole process took me about 3 weeks total, but staying on top of both ends really made the difference. Don't give up - you'll get through this! 💪
This is exactly the kind of step-by-step approach I needed to hear! I love how you got specific about asking for the person's name who would handle it - that's such a smart way to cut through the bureaucracy. The 8 AM calling tip is gold too, I've been trying random times throughout the day with no luck. Having a timeline from EDD is brilliant because then you know if they're actually processing it or if it got lost in the system again. Three weeks sounds totally reasonable compared to the months some people wait. Thanks for the encouragement and the detailed game plan! 🙏
I'm going through this exact same situation right now and it's such a headache! Reading through all these responses is actually really helpful though. I think the key takeaway is that you really have to be your own advocate and stay on top of everyone involved. I'm definitely going to try that early morning calling strategy and see if my doctor's office has someone who specializes in disability paperwork. It's wild that we have to become experts in navigating this system just to get the help we need, but it sounds like persistence really does pay off. Thanks to everyone for sharing their experiences - it's reassuring to know I'm not the only one dealing with this mess!
You're absolutely right that we shouldn't have to become experts in navigating this system! It's frustrating but you're taking all the right steps. One thing I'd add is to keep a detailed log of every call you make - date, time, who you spoke with, and what they said. It's saved me so many times when different people give conflicting information. Also, don't be afraid to ask for supervisor or case manager names if you're not getting helpful responses. Sometimes escalating within the system can move things along faster. You've got this! 🌟
NeonNinja
UPDATE: I talked to my doctor today, and she's recommending I take 6 weeks off work to adjust to my new medication and attend intensive therapy. She filled out the SDI paperwork, so I'm going to apply for disability benefits instead of unemployment. Once I'm cleared to return to work, if I still haven't found a job, I'll apply for UI then. Thank you everyone for your help and guidance!
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Anastasia Popov
•That sounds like the right approach! Just make sure your doctor fills out the medical certification form completely - that's the most common reason for SDI delays. Good luck with your treatment plan!
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Aisha Abdullah
Great decision on going with SDI first! That's exactly what I would have recommended based on your doctor's advice. Just a heads up - SDI applications can sometimes take a few weeks to process, so make sure you apply as soon as possible to avoid any gaps in coverage. Also, keep all your medical documentation organized because they might request additional paperwork during the review process. Your anxiety treatment is the priority right now, and having that financial support will help reduce stress while you focus on getting better. Wishing you a smooth recovery!
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Austin Leonard
•This is really helpful advice about the processing time! I'm definitely going to submit my SDI application tomorrow morning. I'm already feeling a bit less stressed knowing I have a clear plan now. It's such a relief to have supportive people in this community who actually understand what it's like to navigate these systems while dealing with health issues. Thank you for the encouragement about prioritizing my treatment - I really needed to hear that!
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