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Guys, I work in IT. Here's a pro tip: try accessing the site using incognito/private browsing mode. It bypasses a lot of caching issues and might help with that E313 error.
This actually worked for me! You're a lifesaver 🙏
I've been dealing with E313 errors too and what finally worked for me was a combination of things: first, I made sure to file my claim between 2-4 AM when the servers are less busy, then I used Firefox in incognito mode, and most importantly - I went through each section of the form VERY slowly, saving after each page. Don't rush through it! The system seems to timeout or glitch if you move too fast. Also double-check that your browser allows pop-ups from the EDD site. Hope this helps! 🤞
This is super helpful! I'm new here and have been struggling with the same error. Going to try the 2-4 AM timeframe and Firefox incognito combo - never thought about the server load being lighter at night. Thanks for sharing what actually worked! 🙏
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Update: My claim was just approved! It took 11 days from when I filed online. You were all right - they calculated my benefits automatically based on previous wage reporting. My weekly benefit amount is $1,325 which seems correct based on my salary. Thanks everyone for your help and reassurance!
Great news! Glad it worked out smoothly for you. Hope your recovery goes well too.
11 days is FAST these days! My pregnancy disability claim took 22 days to approve in January. Glad the system worked for someone!
Congrats on the quick approval! That's really reassuring to hear. I'm actually going through a similar situation right now - filed my SDI claim two weeks ago for anxiety/depression and was also confused about the missing wage section. Your post and all these responses have been super helpful. Sounds like I just need to be patient and wait for the processing. Did you get any email notifications when your claim status changed, or did you have to keep checking the portal?
@Paolo Moretti I got an email notification when my claim was approved, but honestly I was checking the portal pretty obsessively every day anyway lol. The email just said Your "claim status has been updated and" then I had to log in to see the details. Two weeks is still within normal processing time, especially for mental health claims since sometimes they need additional review. Hang in there - the waiting is definitely the hardest part when you re'already dealing with anxiety/depression. Hope yours gets approved soon!
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I'm so sorry you're going through this stress, Keisha! I went through almost the exact same situation in 2023 - pregnancy disability ended in March, then filed for PPD in April. Your weekly benefit amount will definitely stay the same since you're filing within the same benefit year. Both claims will use the same base period for calculating your benefits, so that $850/week should remain consistent. The processing time is unfortunately unpredictable. Mine took about 18 days, but I've heard anywhere from 2-6 weeks depending on how backed up they are. The key thing that helped speed mine up was having my doctor be very specific in the medical certification that PPD is a distinct condition from pregnancy recovery. One tip: if you have any energy for it, try calling EDD first thing in the morning right at 8am when they open. I found I had better luck getting through then rather than later in the day. Also, make sure to keep certifying for benefits even while it's processing - you can backdate once it's approved. You've got this, and the financial part should work out the same as your pregnancy claim! Take care of yourself during this difficult time.
Thank you so much Ava, this is exactly what I needed to hear! It's such a relief to know that $850/week should stay the same. 18 days feels like forever when you're waiting but at least that gives me a realistic timeline to expect. I'll definitely try calling at 8am tomorrow - that's a great tip about timing! And yes, my doctor was very clear on the forms that PPD is completely separate from pregnancy recovery, so hopefully that helps move things along. I've been keeping up with certifying even though nothing's been paid yet, so glad to hear that was the right thing to do. The stress of not knowing when money will come in has definitely been making my PPD symptoms worse, so I'm trying to focus on the fact that it should all work out financially in the end. Really appreciate you taking the time to share your experience - it means a lot to know others have been through this exact situation and came out okay!
I'm going through something really similar right now! My pregnancy SDI ended in late December and I just filed for PPD about 3 weeks ago. Still waiting for approval but from everything I've researched and heard from others, your weekly benefit should stay exactly the same since you're filing so close together. The $850/week you were getting should carry over to your PPD claim because they'll use the same base period earnings to calculate it. The frustrating part is definitely the processing time - mine has been "under review" for 3 weeks now and it's driving me crazy not knowing when payments will start again. One thing that's helped my anxiety a bit is setting up text alerts through the EDD portal so I get notified immediately if there are any status changes. Also, I've been keeping a detailed log of all my symptoms and treatments to document the PPD in case they need additional information. The financial stress definitely doesn't help with the depression, but try to hang in there. From what everyone says, the benefit amount consistency is one thing we don't have to worry about at least. Hoping both our claims get processed soon!
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I'm dealing with this exact same issue! My claim just disappeared from the system yesterday and I was honestly panicking until I found this thread. It's both frustrating and reassuring to see how common this problem has become lately - frustrating because we shouldn't have to deal with these system glitches when we're relying on these benefits, but reassuring because it means it's likely a technical issue rather than something wrong with our individual accounts. I'm definitely going to try the mobile app suggestion first since that seems like the easiest quick fix to check. The advice about calling right at 8 AM sharp seems to be the consensus from everyone who's actually gotten through successfully, so I'll be setting multiple alarms for that! That $20 calling service is starting to sound pretty reasonable too - I mean, what's $20 compared to potentially wasting an entire day on hold with that awful EDD music? Sometimes you have to weigh your sanity against the cost. Really appreciate everyone sharing their experiences and practical advice here. This community is honestly a lifesaver for navigating EDD's endless technical chaos. I'll definitely report back with updates once I try these suggestions. Hoping we all get this resolved soon! 🤞
Hey Aisha! I'm also new to this community but wow, reading through everyone's experiences here has been such an eye-opener. It's crazy how widespread this issue seems to be right now - definitely makes me feel less alone in dealing with this EDD chaos! The mobile app approach seems like such a smart first step since it's quick and easy to try. And yes, that 8 AM calling strategy is definitely the move based on what everyone's saying. I'm planning to do the same thing - multiple alarms set because there's no way I'm missing that window! You're so right about the $20 calling service too. At some point it's just about protecting your mental health and time. EDD's hold music could probably be classified as psychological torture at this point! 😅 This thread has honestly been a goldmine of practical advice. Really hoping we all get through this soon and can share some success stories. Will definitely be checking back for updates from everyone. Thanks for adding to the conversation - it helps knowing we're all figuring this out together! 🙏
I'm going through this exact same nightmare right now! My claim disappeared from the system about 4 days ago and I've been losing sleep over it. Finding this thread has been such a relief - seeing that so many others are experiencing the same issue makes me feel way less panicked about the whole situation. The mobile app suggestion is brilliant - I can't believe I didn't think to try that! Definitely downloading it right now to see if it shows anything different than the website. And wow, the unanimous advice about calling at exactly 8 AM is super helpful. I had no idea timing could make such a huge difference with getting through to EDD. That $20 calling service is honestly looking more and more appealing. I mean, what's twenty bucks compared to potentially sitting on hold all day listening to that torturous EDD music? Sometimes you just have to invest in your sanity! It's so frustrating that we have to become detectives just to figure out what's wrong with their system, but this community is absolutely amazing for sharing real solutions that actually work. I'm going to try the mobile app first, then the 8 AM call strategy if needed. Will definitely update everyone on how it goes - fingers crossed we all get this resolved soon! Thanks everyone for making this feel less overwhelming! 🙏
Ava Kim
Just wanted to add my voice to this thread as someone who's also navigating this process for the first time! I filed my claim about 2 weeks ago and I'm already feeling that familiar anxiety everyone's describing. Reading through all these experiences has been incredibly helpful - it's both comforting to know I'm not alone and a bit overwhelming to see how much the timelines can vary. I'm definitely taking notes on all the practical advice shared here, especially about setting up the online account (doing that today!) and keeping thorough medical documentation. The symptom log idea is something I hadn't considered but makes total sense. One question for those who've been through this - is it worth reaching out to my doctor proactively to ask about writing a detailed letter about my condition, or should I wait to see if they request additional documentation first? Don't want to seem pushy but also want to be as prepared as possible. Thanks to everyone for creating such a supportive space to share experiences. The waiting is tough but at least we're all in it together! 💪
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Carmen Vega
•Welcome to the club! 😅 I'm also pretty new here and just went through filing my claim a few weeks back. Your question about reaching out to your doctor proactively is a great one - from what I've read in other threads and experienced myself, it's definitely worth being proactive! I asked my doctor for a detailed letter upfront and she was totally understanding about it. She said it's actually helpful for them to know what kind of documentation might be needed. Worst case scenario, they say they'd prefer to wait, but most doctors seem pretty willing to help speed up the process if they can. The waiting really is the hardest part, but this community has been amazing for keeping me sane through it all! 🙏
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Alice Coleman
Hey there! I'm also brand new to this whole disability claim process and just filed my application a couple days ago. Reading through everyone's experiences here has been such a mix of helpful and nerve-wracking! It's crazy how much the timelines seem to vary - anywhere from 6-8 weeks to several months. I'm definitely going to take all the great advice I've seen here about setting up that online account (had no idea that existed!), making sure I have all my medical records properly submitted, and starting a symptom log. The proactive approach with getting a detailed letter from my doctor also sounds like a smart move. It's really comforting to find a community of people going through the exact same stressful waiting period. The anxiety is real, especially when you're already dealing with health issues and financial concerns. Thanks to everyone who's shared their experiences and tips - it makes this whole confusing process feel a bit less overwhelming! Fingers crossed for all of us who are waiting 🤞
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