I've been through the EDD appeal process twice, and honestly, it's not as scary as it seems at first. The key is being organized and patient. When you call, be straightforward about the date error - they see this kind of mistake all the time. Make sure you have your correct return-to-work date ready, along with any proof like pay stubs or an email from your employer. The rep will likely walk you through filing an appeal right over the phone, and they'll send you forms to complete. One thing that really helped me was keeping a log of every conversation - date, time, rep's name, and what was discussed. The whole process took about 6-8 weeks for me, but it was worth it to get everything sorted out. Don't let the bureaucracy intimidate you - you're fixing an honest mistake, not trying to game the system. Stay calm, be polite to whoever you talk to (they really are just doing their job), and follow up if you don't hear back within the timeframe they give you. You'll get through this! 🙂

I went through this exact same situation about 6 months ago! Made a typo on my return-to-work date and got disqualified. Here's what worked for me: Call right at 8 AM when they open (seriously, set an alarm), have your correct date and any proof ready, and just be upfront about the mistake. The rep I talked to was actually really understanding and said date errors are super common. They walked me through the appeal process over the phone and sent me the forms to fill out. The whole thing took about 5 weeks to resolve, but I got all my back pay once it was sorted. Don't overthink it - you're not the first person to make this mistake and you won't be the last. Stay patient and persistent, and you'll get it fixed!

Protip: take screenshots of EVERYTHING you submit to EDD. It's saved my butt more than once when they claimed they never got something.

Hey Jade! I went through something similar a few months ago. The DE 2517-40 form is basically EDD's way of saying there's an issue with your identity verification, but they're terrible at explaining what exactly went wrong. A few things to check: - Make sure your documents are high quality scans/photos (not blurry) - Verify that all your personal info matches exactly across all documents - Check that your documents aren't expired The appeals process that Olivia mentioned is definitely your best bet. I'd also recommend checking if there are any local EDD offices near you where you can go in person - sometimes that's faster than the phone maze. Don't let this discourage you too much. The system is broken but you can get through it with persistence. Keep us updated on how it goes!

Hey OP, just a heads up - make sure you're super clear about which address is which when you talk to them. I made the mistake of assuming they'd understand and ended up with even more confusion. Be explicit!

I went through something similar a few months ago! The key is to act fast before it creates bigger issues down the line. What worked for me was sending a written statement via their online portal (if available) or fax explaining exactly what happened - that you accidentally provided your PO box as residential address when it should have been your actual home address. Include both addresses clearly labeled and attach copies of documents that verify your real residential address like a lease or utility bill. Also, if you have any confirmation numbers from when you submitted the original form, include those too. EDD actually deals with this kind of mix-up pretty regularly, so don't stress too much - just get ahead of it!

I work at a nonprofit that helps people navigate EDD issues, and I see this exact scenario almost weekly. The good news is that date entry errors for SDI-to-PFL transitions are among the most straightforward appeals to resolve - you're definitely not alone in making this mistake! Here's my recommendation based on what I've seen work best: 1. File your DE 1009A appeal immediately (don't wait) with clear documentation of your actual SDI end date 2. Try calling EDD early morning (8:00-8:30 AM) on Tuesday/Wednesday for best chance of getting through 3. If you can't reach anyone by phone after a few days, consider visiting your local EDD office - yes, there's a wait, but sometimes face-to-face gets faster results Most importantly: keep certifying for PFL while your appeal is pending! I've seen people lose benefit weeks because they stopped certifying thinking they had to wait for the appeal decision first. The typical timeline I see for these types of clerical error appeals is 3-5 weeks once properly documented. Since you're already caring for your mom, make sure you're tracking all your caregiving activities/hours as you'll need to report those when your benefits get approved. Stay persistent - this will get resolved!

I'm sorry you're dealing with this stress while trying to care for your mom! I went through something very similar last year when transitioning from SDI to PFL for my newborn. The date confusion is SO easy to make when you're juggling everything. What helped me was creating a timeline document with all my exact dates before filing the appeal - my SDI start date, last payment date, recovery date, and when I needed PFL to begin. Having it all laid out clearly made the appeal process smoother. Also, don't forget that once your PFL gets approved (and it will!), you can use it intermittently if needed. So if your mom has good days where she needs less care, you can potentially stretch those 8 weeks over a longer period by taking partial days off work instead of full days. Hang in there - from everything I've read in these comments, your situation is totally fixable since it's just a clerical error. The system is frustrating but you're doing an amazing thing caring for your mom during her recovery.

I'm going through almost the exact same situation right now! My baby was born in January and I've been on my company's STD plan. What really helped me was calling EDD directly to confirm that I could still file for state PFL even though my employer had their own "bonding leave" policy. The rep explained that as long as I've been paying into the state system through payroll deductions, I'm entitled to those benefits regardless of what my company calls their leave. One tip - when you do apply for PFL, make sure you have all your documentation ready including your baby's birth certificate and your doctor's clearance from disability. The process went much smoother for me when I had everything organized upfront. You've got this! These benefits are yours by right, not by your employer's permission.

I just want to add one more reassurance - I was in a very similar boat about 6 months ago and was SO stressed about potentially losing benefits because of employer confusion. What really put my mind at ease was learning that California designed these systems specifically so that working parents could access their full benefits regardless of how their employer handles things. The key thing to remember is that you've been paying into both SDI and PFL through your paychecks - these are YOUR benefits that you've earned. Your employer can't take that away from you just by calling their leave policy something confusing! Since you mentioned you're super stressed about losing thousands in benefits - don't be! You have a full year to claim PFL bonding, and it sounds like you're on the right track with getting your disability properly extended first. Just make sure you keep copies of all your paperwork and don't let your employer rush you back to work before you're medically ready. You deserve both the recovery time AND the bonding time with your baby!