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Just wanted to add my experience to this thread - I received three different P-EBT cards over the past month for my son, all with slightly different name variations (one correct, one missing his middle initial, and one with our last name hyphenated when it shouldn't be). After reading through everyone's advice here, I called the P-EBT line and discovered that two were legitimate cards for different benefit periods (spring and summer Sun Bucks) and one was indeed a system error duplicate. The representative was able to clarify which ones were valid and deactivated the erroneous card. It's so confusing when they don't clearly label what time period each card covers! This community has been incredibly helpful in understanding these issues - I never would have known to call and verify without reading everyone's experiences here.
Thank you for sharing your experience! This is exactly the kind of situation I was worried about - multiple cards that could be legitimate for different periods or actual duplicates. Your experience with three cards (two valid for different periods, one error) really highlights how confusing the Sun Bucks system can be. It's reassuring to know that the customer service reps can actually distinguish between legitimate multiple issuances and system errors when you get through to them. The fact that they don't clearly label what time period each card covers is such a design flaw - it would save everyone so much confusion and phone calls! I'm definitely bookmarking this thread for future reference. This community knowledge is invaluable for navigating these benefit programs that seem to have so many quirks and issues.
I'm new here but this thread has been so eye-opening! I just moved to California and am still learning about all these benefit programs. Got my first Sun Bucks cards for my kids last week, but now I'm paranoid about potential duplicates after reading everyone's experiences. The fact that the system can generate cards for different time periods (spring vs summer) that look identical is mind-blowing - no wonder everyone's confused! I had no idea about the Claimyr service either - that's going to be a lifesaver for dealing with any government helplines. Really appreciate how supportive and informative this community is for newcomers trying to navigate these programs. Definitely bookmarking this thread as a reference guide!
I'm new to this community but had to jump in because your situation sounds exactly like what happened to my neighbor! She went through the same back-and-forth with income calculations and overissuance notices. The county workers seem to use different methods to calculate the same income, which makes no sense. The fact that the appeals rep already said the county was wrong is huge - that's basically an admission that you were eligible all along. When my neighbor's case got fixed, she received all her missed benefits in about 3 weeks, and the overissuance completely disappeared from her record. One thing she learned was to ask for a detailed breakdown of how they calculated her income when they reinstate her case. That way if there are future issues, she has documentation showing the "correct" calculation method they used. Keep pushing for those retroactive benefits - you definitely deserve them for September and October since this whole mess was their error, not yours! This community has been so helpful for navigating these CalFresh nightmares. 🤗
Welcome to the community and thank you for sharing your neighbor's story! It's so helpful to hear another success case. You're absolutely right about asking for a detailed breakdown of the income calculation - that's brilliant advice I hadn't thought of. Having that documentation could prevent future mix-ups and give me something concrete to reference if they try to change the calculation method again. It's honestly mind-blowing how different workers can look at the same income information and come up with completely different results. There really should be standardized procedures to prevent this from happening so often. But I'm encouraged by all these stories of people eventually getting their cases resolved and receiving their retroactive benefits. I'm definitely going to ask for that detailed calculation breakdown when they reinstate my case. Thanks for the tip and for taking the time to share your neighbor's experience - this community really is a lifeline for navigating these bureaucratic nightmares! 🙏
I'm so sorry you're dealing with this bureaucratic nightmare! As someone who just joined this community after my own CalFresh struggles, I can totally relate to the stress and confusion you're going through. The appeals rep acknowledging that the county calculated your income wrong is actually really powerful - that's an official admission that this whole mess was their error, not yours. You should definitely receive retroactive benefits for September and October once they correct your case. From what I've learned lurking in this community, most people get their back payments within 2-4 weeks after the case is fixed, usually as separate deposits. That conditional withdrawal was absolutely the right move! It protects your appeal rights while giving them one more chance to do their job correctly. And yes, that overissuance notice should completely disappear since it was based on their calculation error. My advice (learned the hard way): document EVERYTHING from here on out. Keep records of every phone call, get names and employee IDs, and ask for written confirmation of any promises they make. This system only moves if you stay on top of it, but you're doing all the right things. Hang in there - sounds like resolution is finally coming! 💪
This thread has been absolutely invaluable! I've been on CalFresh for about 6 months and had absolutely no idea about these out-of-state restrictions. It's really frustrating that such critical information isn't included in the initial orientation or welcome materials - this is exactly the kind of thing that can create a crisis situation when you least expect it. Reading everyone's experiences here makes me realize I need to be much more proactive about understanding how my benefits actually work. I'm planning to call my county office next week to ask about setting up direct deposit and getting pre-authorized for travel, even though I don't have immediate plans. Better to be prepared than caught off guard like so many people here have been. The Claimyr service sounds like a game-changer for actually reaching county workers - definitely saving that information for future reference since the phone wait times seem universally terrible across all counties. @Ava Thompson - so glad you got everything sorted out and that your mom is receiving the care she needs! Thank you for taking the time to update us with how you resolved it. This whole discussion is going to prevent so many people from experiencing the same panic and frustration. This community really fills in the gaps where official information falls short - it's incredible how much practical knowledge gets shared here that we never receive through official channels!
This whole discussion has been so eye-opening for me as well! I'm pretty new to receiving CalFresh benefits and honestly feeling a bit overwhelmed by how much essential information seems to be missing from the official process. It's really concerning that we're all discovering these important restrictions through community forums rather than being informed upfront. The direct deposit option sounds like such a smart move - I had no idea that was even available! I'm definitely going to call my county office this week to set that up and ask about travel authorization procedures. Reading through everyone's experiences makes it clear that being proactive is really the only way to avoid these kinds of stressful situations. It's amazing how this community provides the real-world guidance that the system should be giving us from the start. Thanks to everyone who shared their knowledge and experiences - this thread is going to be such a valuable resource for people navigating these issues! @Ava Thompson hope your mom s'recovery continues to go smoothly!
This entire thread has been such a lifesaver! I'm actually traveling to Washington state next week to help my elderly father move into assisted living, and reading about everyone's experiences here just saved me from what could have been a total disaster. I had absolutely no clue about these out-of-state restrictions - it's honestly shocking that this information isn't provided when you first get your EBT card. I'm going to call my county office first thing Monday morning to request that out-of-state authorization using the exact wording that @Paolo Rizzo suggested. The direct deposit option also sounds incredible - I can't believe I didn't know that was available! Definitely going to ask about setting that up too. The Claimyr service recommendation is going straight into my bookmarks. It's ridiculous that we need third-party services to reach our own case workers, but if it cuts down those insane wait times, I'm all for it. @Ava Thompson - thank you so much for sharing your experience and updating us with the resolution! I hope your mom continues to recover well. This thread is going to help so many people avoid the same stress you went through. This community really shows how we have to look out for each other when the system fails to provide basic information upfront.
This thread has been absolutely incredible - I'm so grateful I found it! I'm also pretty new to CalFresh and had zero idea about any of these travel restrictions. It's really eye-opening to see how many people are discovering these critical details through community forums instead of official channels. Your situation with helping your father move sounds really stressful, and I'm so glad you found this information before traveling! The proactive approach everyone's taking here is really smart. I don't have immediate travel plans, but I'm definitely going to call my county office this week to ask about direct deposit and get educated about other restrictions I probably don't know about. It's amazing how this community provides the practical guidance that should come from the system itself. Thanks to @Paolo Rizzo for that specific wording advice and @Ava Thompson for sharing the whole experience and solution. Hope everything goes smoothly with your father s move'and your mom s continued'recovery!
Thank you everyone for all this great advice! I'm going to try going inside a bank first, and then use the grocery store cash back option as backup. I had no idea about the 4 free withdrawals either so I'll definitely start keeping track of those. Really appreciate all the help!
Another option that's worked well for me is using the EBT card at certain pharmacies like CVS or Walgreens - they often allow cash back up to $100-200 with just a small purchase, and there's usually no fee since it's processed as a debit transaction rather than an ATM withdrawal. Also, if you have a local credit union, they sometimes have partnerships with EBT programs that offer higher withdrawal limits and fewer fees than the big banks. It's worth calling around to ask about their EBT policies. The whole fee structure is definitely frustrating when you're just trying to access your own benefits!
This is really helpful! I never thought about pharmacies as an option. There's a CVS right down the street from me so I'll definitely try that next time. The credit union idea is interesting too - do you know if they require you to be a member to use their EBT services, or can anyone with an EBT card use them? Thanks for sharing these alternatives!
Chippale
Hey is anyone still having trouble withdrawing cash from the ATMs or is it just me only?
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Zara Mirza
@Chippale I just tried mine about 30 minutes ago and it worked fine - I'm in Orange County. Based on what others have shared in this thread, it might be worth checking: 1) ebt.ca.gov for any system status updates, 2) trying a different ATM or bank, 3) getting cash back at a grocery store instead of using an ATM, 4) calling the customer service number on your card to check for account issues. If you're getting specific error messages, that info might help troubleshoot. Since jazmin gomez is also having issues in the Valley, there might be regional problems. What county are you in and what error message are you seeing?
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