California CalFresh

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Chippale

Hey is anyone still having trouble withdrawing cash from the ATMs or is it just me only?

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Hey @Chippale! I haven't had any ATM issues lately, but given all the EBT system problems people have been discussing in this thread, it could definitely be related. Are you getting any specific error messages when you try to withdraw cash, or does it just decline the transaction? The same security flags that cause purchase declines can also block ATM withdrawals. I'd definitely try calling that EBT customer service line at 1-877-328-9677 that's been so helpful for everyone else - they can check if there are any restrictions on your account or if it's a broader system issue. Also worth checking if you've hit any daily withdrawal limits, which are usually pretty low for EBT cash benefits (like $40-60 depending on the ATM). Hope you get it sorted out quickly!

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Hey @Chippale! I haven't tried withdrawing cash recently, but based on all the issues people have been having with EBT cards in this thread, it could be related to the same security flag problems. If your card is working for purchases but not ATM withdrawals, that might be a different issue though. Have you tried calling that EBT customer service number (1-877-328-9677) that everyone's been recommending? They should be able to tell you if there are any restrictions on your account or if there's a system-wide issue with ATM withdrawals. Also, some ATMs have daily withdrawal limits for EBT cards that are separate from your balance - usually around $40-60 per day depending on the machine. Let us know what you find out!

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I'm so sorry you're going through this stress with your kids depending on you! I went through something very similar about 8 months ago when $170 was stolen from my EBT card at a gas station 35 miles from my home. The 20-day timeline they give you is terrifying when you're already stretching every dollar. Here's what helped me get my benefits back in 9 days instead of the full 20: **Be strategically persistent:** I called every 2-3 days and always asked "Has my case been assigned to an investigator yet, and is there anything additional you need from me to expedite this?" This keeps your case visible without being annoying. **Use your strong evidence:** The fact that the transaction was 30 miles away while you still have your physical card is excellent evidence. Emphasize this geographic impossibility in every single call - fraud investigators prioritize these cases because they're easier to prove. **Ask for emergency help immediately:** My county provided $55 in emergency replacement benefits when I explained I had children and we were facing food insecurity. Don't wait - call your San Bernardino County CalFresh office tomorrow and ask about emergency assistance while the investigation is pending. **Document everything:** Keep notes of every call and gather your work records showing you were elsewhere when the fraud happened. I sent my timesheet to the fraud department and I think it helped speed up approval. The waiting is absolutely brutal when you're watching your kids eat smaller portions, but based on everyone's experiences here, you should hopefully see resolution in 10-14 days. Also call 211 for immediate food resources while you wait. You're doing everything right - stay strong! 💙

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This is exactly the kind of detailed, practical advice I needed to hear! Nine days is so much more hopeful than that intimidating 20-day number they throw at you initially. I love your strategic approach of calling every 2-3 days with that specific question about investigator assignment and asking what additional documentation they need - it shows you're being helpful and proactive rather than just complaining about the wait. The point about geographic impossibility being prioritized because it's easier to prove gives me a lot of confidence in my case, since that 30-mile distance while I still have my physical card should be pretty clear-cut evidence. I'm definitely going to call San Bernardino County first thing tomorrow morning and ask specifically about emergency replacement benefits while the investigation is pending. Hearing that your county provided $55 gives me hope they'll have similar assistance available. I'm also going to gather my work timesheet records showing I was clocked in when the fraudulent transaction happened and send those to the fraud department like you suggested. It's such a relief to read all these success stories with 9-14 day resolution times instead of the full 20 days - gives me hope we can get through this waiting period without my kids having to go hungry. Thank you for the encouragement and for calling 211 for additional resources. This community has been absolutely amazing during such a scary and stressful time! 💙

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I'm so sorry you're dealing with this - EBT fraud is incredibly stressful, especially when you have children depending on you. Reading through all these responses gives me hope that you'll get your benefits back much sooner than that scary 20-day timeline they initially quoted you. Based on everyone's experiences here, it sounds like San Bernardino County typically processes these disputes in 10-14 days, with some people getting resolution as quickly as 6-9 days. The fact that the fraudulent transaction happened 30 miles away while you still have your physical card is really strong evidence in your favor - several people mentioned that geographic impossibility cases get prioritized because they're easier to prove. A few things that seem to consistently help speed up the process: - Call every 2-3 days asking specifically "Has my case been assigned to an investigator yet?" - Emphasize you have children and are facing food insecurity during every call - Document your work schedule showing you were elsewhere when the fraud occurred - Ask about emergency replacement benefits while the investigation is pending Don't hesitate to advocate strongly for emergency food assistance tomorrow when you call. Multiple people here got $50-80 in emergency benefits from their counties while waiting for dispute resolution. Also definitely call 211 for immediate food resources and check with your kids' school about weekend backpack programs. You're doing everything right by staying on top of this and advocating for your family. The waiting is the worst part, but based on all these success stories, you should hopefully have resolution soon. Hang in there! 💙

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This is such a comprehensive and encouraging summary of all the advice shared in this thread - thank you for pulling together all the key strategies! It's really reassuring to see the pattern that San Bernardino County typically processes these disputes in 10-14 days, and knowing that some people got resolution in just 6-9 days gives me so much hope. The point about geographic impossibility cases being prioritized because they're easier to prove is especially encouraging given that fraudulent transaction 30 miles away from where I live. I'm going to call tomorrow morning armed with all this great advice - asking specifically about investigator assignment, emphasizing the food insecurity with children, and definitely advocating for emergency replacement benefits. The range of $50-80 that others received gives me a realistic expectation for what to ask for. I also love that you mentioned calling 211 and checking about school weekend programs - I hadn't thought about the school angle but that could really help bridge the gap. Reading everyone's experiences and success stories has transformed this from feeling hopeless to feeling manageable. This community support during such a stressful time has been absolutely incredible - I feel so much more confident about navigating this process now! 💙

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This thread has been absolutely incredible to read through! As someone who just joined this community and recently started receiving CalFresh benefits, I had no idea how many different issues could suddenly cut off your access to food assistance. The fact that something as normal as shopping at two different stores can trigger fraud detection is honestly shocking - that's exactly what I do every week to find the best prices and stretch my benefits! Dominic, I'm so relieved you were able to get your card reactivated the same day by going to the county office early. Your experience combined with all the expert advice from everyone here has created such a valuable resource. The tips about asking specifically for "Card on Demand" services, bringing all your documentation, and emphasizing the urgent food security need are things I never would have known to do. What really stands out to me is how this community came together so quickly with practical solutions - from Hannah's detailed breakdown of replacement options to Victoria's professional insights as a case worker to Jibriel's success story with the same exact issue. This is exactly the kind of mutual support that makes such a difference when navigating these complex systems. I'm definitely saving this entire thread as a reference guide and will share it with other families I know who receive benefits. Thank you to everyone who took the time to share their knowledge and experiences - you've probably helped countless families who will face this same frustrating situation! 🙏

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Sebastian, I completely agree that this thread has become an incredible resource! As someone who's also newer to both CalFresh and this community, I've been blown away by how quickly everyone jumped in to help Dominic with such detailed, practical advice. What really resonates with me is your point about the fraud detection system penalizing smart shopping behavior. It seems backwards that trying to stretch your benefits by comparison shopping or finding deals at different stores could suddenly cut off your food access. Like you said, the system appears to expect everyone to shop in exactly the same pattern every time, which just isn't realistic for families on tight budgets. I've learned so much from reading everyone's experiences - from the technical details Victoria shared as a case worker to the personal success stories from Jibriel and others who've dealt with the same issue. The tip about going to the county office right when they open at 7:45am seems especially valuable, along with knowing to ask specifically for "Emergency Response Worker" if needed. This community support really does make navigating these systems feel less overwhelming. Knowing there are knowledgeable people here who've been through similar challenges and are willing to share their hard-earned wisdom makes all the difference. Thank you to everyone who contributed to making this such a helpful discussion! 💙

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This thread has been such an amazing example of community support in action! As someone who's been on CalFresh for about a year, I've dealt with a few minor hiccups but nothing like what Dominic experienced. Reading through everyone's advice and seeing how quickly the community rallied with practical solutions has been really heartwarming. The fact that shopping at two different stores can trigger fraud detection is honestly mind-blowing to me. I do this regularly - sometimes my usual store doesn't have everything I need, or I'll hit up different places for their weekly sales. It's scary to think that normal budget-conscious shopping behavior could suddenly leave my family without food access. I'm so glad Dominic was able to get his card reactivated the same day! The early morning county office visit strategy seems to be the real game-changer here. And all the professional insights from people like Victoria who actually work in the system have been invaluable - knowing to ask specifically for "Card on Demand" services or "Emergency Response Worker" could save so much time and stress. This entire conversation should definitely be pinned or turned into a community resource guide. The combination of personal experiences, professional knowledge, and practical step-by-step advice creates such a comprehensive troubleshooting resource for EBT card issues. Thank you to everyone who shared their knowledge - you've probably prevented a lot of families from going through unnecessary stress and hunger while trying to resolve these system glitches!

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I'm new to this community and currently navigating the CalFresh application process while homeless. This entire thread has been absolutely incredible - I had no idea about any of these policies or options! My worker also told me I needed motel receipts for "homeless assistance," but I've been primarily sleeping in my car and staying with friends when possible. The information about the CF 285 self-declaration form, verification flexibility policy, and the specific $171.88 homeless shelter deduction amount is exactly what I needed. I love how everyone has shared the specific terminology that works - asking for the "homeless shelter deduction" by name instead of vague "homeless assistance" seems to be key. What really resonates with me is how many people mentioned the inconsistency between workers. It's frustrating that getting help often depends on which person you happen to reach, but knowing the right terms and policies clearly makes a huge difference in the conversation. I'm calling tomorrow with a game plan: specifically requesting the homeless shelter deduction, asking about the CF 285 form, mentioning verification flexibility by name, and if needed, asking for a homeless services coordinator. The advice about being detailed on the self-declaration form even without receipts gives me so much hope. Thank you all for creating such a supportive space where people can share real experiences and practical knowledge. For anyone else reading this thread - save it! This is exactly the kind of insider information that can make the difference between getting denied and getting the assistance you're entitled to.

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Welcome to the community, Mia! I'm so glad you found this thread helpful - it really shows the power of people sharing their real experiences with these systems. Your game plan for tomorrow sounds absolutely solid. Having that specific terminology and policy knowledge puts you in such a better position than most people who go into these conversations unprepared. I completely agree about saving this thread - the collective knowledge here is invaluable! One thing I'd add from my own experience is to stay calm and confident when you make that call tomorrow. Sometimes workers respond better when you sound like you know what you're talking about (which you do now!). If the first person seems unfamiliar with these policies, don't hesitate to politely ask to speak with someone else or a supervisor. The homeless shelter deduction is your right, not something you need to feel grateful for or apologetic about requesting. You're advocating for yourself properly with the right information, and that's exactly what you should be doing. Best of luck with your call tomorrow - you've got this! Feel free to update us on how it goes.

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I'm new to this community and just wanted to add my recent experience to help others who might be in a similar situation. I went through the CalFresh homeless application process about two months ago and initially faced the same issue with workers insisting on motel receipts. What finally worked for me was calling and asking specifically if my county had any "homeless outreach specialists" or "benefits navigators" who work specifically with homeless applicants. It turned out my county (San Bernardino) has a dedicated team for this, and they were SO much more knowledgeable about all the alternative verification options mentioned in this thread. The specialist I spoke with immediately knew about the self-declaration option and even helped me understand that irregular housing situations like couch surfing, car dwelling, and staying in places not meant for habitation all qualify for the homeless shelter deduction. She walked me through filling out the form over the phone and my benefits were updated within a week. For anyone struggling to get through to the right person, I'd definitely recommend asking specifically about specialized homeless services staff. Not every county has them, but if yours does, it can save you from the frustration of dealing with workers who aren't familiar with these policies. The homeless shelter deduction made a real difference in my monthly benefits - it's absolutely worth fighting for!

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Welcome to the community, Oliver! Thank you for sharing your experience with San Bernardino County's homeless outreach specialists - this is such valuable information! I had no idea that some counties have dedicated teams for homeless applicants, and it sounds like they made all the difference in your case. Your tip about asking specifically for "homeless outreach specialists" or "benefits navigators" is brilliant. It gives people another concrete term to use when calling, along with all the other terminology we've discussed in this thread. The fact that the specialist was able to walk you through the self-declaration form over the phone shows how much smoother the process can be when you're working with someone who actually knows these policies. I love that you mentioned the variety of housing situations that qualify - couch surfing, car dwelling, and "places not meant for habitation." That language is really helpful for people who might not be sure if their specific situation counts as homelessness for CalFresh purposes. Getting your benefits updated within a week after months of struggling really shows what a difference the right worker can make! For anyone reading this, definitely try Oliver's approach of asking about specialized homeless services staff in addition to all the other strategies mentioned throughout this thread. Every county is different, but it's worth finding out what resources are available specifically for homeless applicants.

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As a newcomer to this community who just moved to the High Desert area, I'm incredibly grateful for all the detailed information everyone has shared in this thread! I recently qualified for the Restaurant Meals Program after my disability determination and was feeling pretty overwhelmed trying to figure out where I could actually use my EBT for hot meals. Reading through all these verified locations and seeing how people took the time to call restaurants and confirm their RMP participation has been so helpful. I'm planning to start with Panda Express and Jack in the Box since multiple people have confirmed they work well there. The practical tips about calling during slower hours and asking specifically about "Restaurant Meals Program" rather than just "EBT acceptance" are invaluable - I can already tell this is going to save me from confusion at the register. It's amazing how this thread has evolved into such a comprehensive resource for RMP users in our area. Thank you to everyone who contributed their experiences and research - this kind of community support makes navigating these services so much easier for those of us who really depend on them!

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Welcome to the community, QuantumQuest! As another newcomer who's been navigating the Restaurant Meals Program, I'm so glad you found this thread as helpful as I have. It really is incredible how this discussion has grown into such a valuable resource - I never expected to find so many verified RMP locations when I first started reading through these comments! The fact that community members took the time to actually call these restaurants and confirm participation shows what a supportive group this is. Your plan to start with Panda Express and Jack in the Box sounds perfect since they've been mentioned multiple times with positive experiences. I've also been following the advice about calling during slower hours and it's made such a difference in getting accurate information from knowledgeable staff. The tip about being specific when asking about "Restaurant Meals Program" versus general "EBT acceptance" has already saved me some confusion when I called a few places myself. It's so reassuring to know we have this community resource and all this shared knowledge to help us navigate the system. Thanks for adding your voice to this wonderful conversation - it's great to connect with other newcomers who are benefiting from everyone's generosity in sharing their experiences!

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As a newcomer to this community who recently moved to Victorville and just got approved for the Restaurant Meals Program, I'm absolutely blown away by how helpful and thorough this thread has been! I had no idea there were so many RMP participating locations in the area - I thought I'd be stuck with just that one fish market everyone mentions. Seeing how community members actually took the time to call these restaurants and verify their participation is incredibly generous and helpful. I'm planning to create my own reference list from all the confirmed spots: Jack in the Box on 7th Street, Panda Express on Bear Valley, El Pollo Loco in Hesperia, Del Taco on Main Street, Carl's Jr on Bear Valley, and the Subway near the DMV. The advice about calling during slower hours and asking specifically about "Restaurant Meals Program" rather than just "EBT" is so practical - I can tell this will save me from awkward situations at checkout. As someone who's still learning to navigate this system after my recent disability determination, it's reassuring to know that if staff aren't familiar with RMP, I can ask for a manager. This community support means everything to those of us who depend on these services. Thank you all for sharing your knowledge and experiences!

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