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UPDATE: I finally got through to my county worker today! Turns out they had calculated our rent but NOT included any utility costs at all. They also had my husband's old income which was higher because he was working overtime last month but isn't anymore. The worker said I qualify for a utility allowance of about $450 and she's updating our income information. She's going to recalculate our benefit amount and said it should be significantly more than $10/month. She's also backdating it to this month since it was their error. Thank you everyone for your help! I'll update again when I see the new amount.
thats great! always fight for what ur entitled to. the system counts on people not knowing their rights or giving up too easy
This is exactly why reviewing your Notice of Action carefully is so important. They often miss deductions or use outdated information. Good job advocating for your family! For future reference, you can request a detailed breakdown of how your benefits were calculated anytime - it's your right as a CalFresh recipient.
FINAL UPDATE: Just wanted to share that after the recalculation, my benefits went from $10/month to $625/month! Such a huge difference. The worker explained that with our corrected income and proper utility allowance plus the standard deduction for a family of 5, we were entitled to much more. They'll be issuing the additional benefits for this month within 3 days. I'm so relieved and grateful for everyone's advice here. Don't give up if your benefits seem wrong!
That's wonderful news! This is a perfect example of why it's so important to understand how your benefits are calculated and to make sure all your deductions are properly counted. For anyone else reading this, remember that CalFresh should always include: 1. Standard deduction (varies by household size) 2. 20% earned income deduction 3. Shelter costs (rent/mortgage + utilities, either itemized or using the standard utility allowance) 4. Dependent care costs if applicable 5. Medical expenses over $35 for elderly or disabled household members If even one of these is missing, it can dramatically change your benefit amount.
UPDATE: Finally got through to someone at the county office! They said the supplement was approved but got stuck in their system because of a "batch processing error" (whatever that means). The worker said she'd manually release it and I should see it on my EBT card within 3 business days. She also said this is happening to quite a few people right now because of a recent system update. If anyone else is having this problem, definitely keep trying to reach your county office. Thanks everyone for your help!
yay!! so glad u got thru! hope it comes thru fast 🙌
One more thing to keep in mind - make sure you check your balance daily once they say they've fixed it. Sometimes these supplements come through at odd hours and not necessarily on your regular benefit deposit day. Also, when you get it, check that the amount matches what you were approved for. I've seen cases where they fix the issue but only part of the benefit amount actually posts. If that happens, you'll need to call them again. Glad you got through to someone!
Thanks for the tip! I'll definitely keep a close eye on it. I've set up text alerts for any deposits to my EBT card just to be sure I don't miss it.
this happened to me last year!! my worker said we were getting another payment but it never came. when i finally got thru to someone they said my worker was confused and mixing up P-EBT with the regular CalFresh emergency allotments which ended years ago. so frustrating how even the workers dont understand the different programs!!!
That's exactly what I'm worried about. I don't want to count on money that's not actually coming. I'll try to get through to the county office tomorrow and get a definite answer. It seems like there's a lot of confusion around these benefits, even among the workers.
My kids school sent home a flyer about summer EBT which is different from P-EBT maybe that's what your worker was talking about? It's for when school is out in summer so kids still get food money. Check if your state is doing that program maybe?
This is a good point. Summer EBT is a relatively new program that provides food benefits to eligible children during summer break when school meals aren't available. California is participating in this program for 2025. If your children qualify for free or reduced-price school meals, they might be eligible for Summer EBT benefits. This could be what your caseworker was referring to, rather than a second P-EBT payment. Definitely contact your county office to clarify which specific program was being referenced. CalFresh, P-EBT, and Summer EBT are related but separate programs with different eligibility requirements and payment schedules.
I work at a community resource center in Long Beach, and we've had several clients come in this week with the same issue. From what we can tell, there was a technical issue with the benefit distribution system affecting about 30% of LA County recipients. Benefits are being released in batches through Feb 15th. If you don't receive yours by then, that's when you should escalate.
Giovanni Mancini
Just to clarify about the 11-month-old receiving a P-EBT card - there was a provision in the 2025 P-EBT extension that allowed benefits for children under 6 in CalFresh households in certain counties heavily impacted by school closures, regardless of school enrollment. San Bernardino County was one of these areas. That's likely why your baby received a card. The current issuance is for the summer 2025 period, and benefits should be spent within 274 days. They won't expire immediately, but don't wait too long to use them either. And yes, keep the physical cards even after spending the balance - if there are any supplemental payments, they'll be loaded onto the same cards.
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Amara Nnamani
•Oh that makes sense now! Thank you for explaining. I'll make sure to keep all three cards safe even after using the benefits. Do you know how I can check the balance on each card? Is there an app or website?
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Giovanni Mancini
You can check the balance on each P-EBT card in several ways: 1. Call the number on the back of each card and follow the automated prompts for balance inquiry 2. Visit the ConnectEBT website (connectebt.com) and register each card separately 3. Download the ConnectEBT mobile app (available for iPhone and Android) 4. Check your receipt after making a purchase The easiest ongoing method is probably the app once you've set everything up. Just remember that each P-EBT card needs to be registered individually, and the balances are separate from your regular CalFresh EBT account.
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Amara Nnamani
•Perfect, I'll download the app right now! Thanks again for all the help everyone. This community is amazing.
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