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Wait I'm confused about something else - when you report things on the SAR7, does that mean your benefits change right away? Or do they wait until the next 6-month period? I'm in a similar situation and trying to figure out when any changes would take effect.
Generally, changes reported on the SAR7 affect your benefits for the next certification period. However, there are some income changes you must report mid-period if they put you over the Income Reporting Threshold (IRT) listed on your approval notice. For a household of 1, that threshold is currently around $2,265 monthly in 2025. Security deposit assistance that doesn't count as income wouldn't trigger this mid-period reporting requirement.
UPDATE: I finally got through to my county worker! She confirmed that security deposit assistance paid directly to the landlord does NOT count as income for CalFresh purposes. She said to still note it on my SAR7 in the 'changes' section but to clearly explain it was a vendor payment for security deposit only, not rent assistance. Thanks everyone for your help!!
i thought calfresh was switching to that new system where u get a text code before the transaction goes thru?? my worker told me that was happening in 2025 to stop these scams. has anyone gotten that feature yet? seems like it would prevent this whole mess
UPDATE: You guys are amazing! She went to the office in person today with all the documentation mentioned here, specifically asked for the EBT-2259 form, and mentioned the 10-day policy requirement. The worker admitted they'd been using the wrong form! They reprocessed everything and said she should have the benefits back within 5 business days - AND they gave her a $75 emergency food voucher to use immediately. Thank you all so much for your help!
this happened to my cousin last month!! she got approved for only $23 but didnt get the extra money. she had to fill out some additional form about her housing costs then they added the supplement like 3 weeks later AND gave her backpay for the missed month so dont worry!! youll probably get it all at once
Based on the new information about the "Pending Enrollment" status in your BenefitsCal account, that's almost certainly the reason for the delay. The system is waiting for final approval of your enrollment in the California Nutrition Supplement program. The good news is that these supplements are typically retroactive to your CalFresh approval date, so once your enrollment is processed, you should receive the supplement for October even if it comes late. Make sure to mention the "Pending Enrollment" status when you call. Please let us know what you find out after you contact them - it could help others in similar situations!
Quick update on timeframes: I just checked the most recent CDSS guidance, and as of 2025, counties are required to process EBT theft claims within 5 business days for households that indicate a hardship. Make sure your son explicitly states he has no other resources for food when filing the claim. If it's been more than 5 business days with no resolution, he should contact his county's CalFresh supervisor directly.
btw tell him to NEVER use his ebt card at any sketchy looking atms or card readers!!! thats usually how they get skimmed. i only use mine inside major grocery stores now
Chloe Martin
Update: After helping several clients with this exact issue (Sam's Club in Illinois), I've learned that the state is now investigating this as a coordinated fraud ring. If you call your county office, specifically mention Case #FSF-2025-876 which is the statewide fraud investigation number for this specific scam. This might help expedite your replacement benefits. Also, until this is resolved, here are some protective steps: 1. Change your PIN immediately after benefits are deposited 2. Transfer benefits to a separate account if possible 3. Consider using the BenefitsCal app to freeze/unfreeze your card between uses 4. Examine all card readers before inserting your card (look for loose parts) I'm sorry you're dealing with this. The system should be protecting vulnerable families, not making them prove they were victims.
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Ravi Sharma
•THANK YOU for posting that fraud case number!! My sister just called using that reference number and they immediately connected her with the fraud dept instead of the regular caseworkers who kept dismissing her!! This should be pinned or something so everyone dealing with this knows about it.
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Freya Thomsen
i got my benefits back after my card was skimmed!!! took 6 weeks tho. what worked was i went to the actual county office in person with all my evidence. brought my work schedule, bus receipts, even a affadavit from my neighbor who saw me that day. in-person they actually listen better than on phone. good luck!!
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Isabella Ferreira
•Congratulations on getting your benefits back! That gives me hope. The in-person approach is smart - I'm going to gather all my evidence and go to my county office tomorrow morning. Thanks for sharing what worked for you!
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