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Following up on my earlier comment - I want to clarify something important. P-EBT 3.0 is not directly connected to your regular CalFresh benefits. While it's administered through the same agencies, the databases and eligibility systems are separate. If your children are enrolled in a school that participates in free/reduced lunch programs and they were doing virtual learning during the qualifying period, they should be eligible regardless of your household income or regular CalFresh status. One thing to check: are all your children listed under the same primary guardian in the school system? Sometimes when kids have different primary contacts listed in school records (like one parent for some kids, another for others), this can cause processing issues in the P-EBT system.
update on my situation - i filled out the appeal form 2 weeks ago and just got an email yesterday saying my missing kid was approved! card should come in 7-10 days they said. so the appeal form DOES work but takes time
UPDATE: I found the verification request in BenefitsCal (never got it in the mail) and uploaded my pay stubs this morning. Just called using that Claimyr service someone recommended and actually got through to a person! They confirmed my case was on hold pending verification and said they've now received my paystubs. Benefits should load within 3 business days. So relieved but still frustrated this wasn't communicated clearly. Going to sign up for electronic notifications so this doesn't happen again. Thanks everyone for your help!
Great news! Yes, definitely sign up for electronic notifications - they're much more reliable than mail. Also, for future reference, whenever you report an income change, ask your worker specifically if they need verification documents and when your benefits will be available. Getting these details upfront can save a lot of stress.
glad u got it figured out! food banks can help 2 if ur still waiting. also check if ur kids school has free lunch pickup, alot still do that even after covid
To answer your original question: For P-EBT in San Bernardino County, you need to call the state P-EBT hotline (877-328-9677), not your local TAD office. \n\nFor your issue specifically, since you've been waiting 3+ months, I recommend:\n\n1. Call the P-EBT hotline first thing when they open (8am) for shortest wait times\n2. Have your children's school information, student ID numbers, and your current address ready\n3. Ask specifically if there are any \
This is incredibly helpful, thank you! I'll try calling right at 8am tomorrow with all that information ready. If that doesn't work, I might try that Claimyr service someone mentioned above - can't spend all day on hold with two kids at home.
Just to follow up: it's also important to protect your new EBT card once you get it. Here are some tips to prevent future theft: 1. Check for skimmers before swiping your card at any terminal 2. Change your PIN regularly (at least every 3 months) 3. Never share your PIN with anyone, even family members 4. Consider pulling out your benefits in 1-2 larger transactions rather than many small ones 5. Monitor your EBT account regularly through the BenefitsCal app or website 6. Avoid using your EBT card at standalone ATMs or gas stations (higher risk of skimmers) Also, when you go to the county office, bring your ID, EBT card (even though it's empty), any transaction records you can print, and documentation showing your household size (like children's birth certificates).
This just happened to me too! Exact same pattern! Multiple $175 charges at midnight. The fraud department told me that there's a ring of thieves targeting CalFresh cards in our area. They're using some kind of advanced skimming technology that can copy your card data even through your wallet. When you contact your county office, ask specifically for the "CalFresh Expedited Replacement Due to Theft" option. There's an actual checkbox on their internal form for this! I got my benefits back in 4 days instead of 10. Bring as much documentation as you can - ID, any transaction records, proof of children in household, etc. Also, request the new "enhanced security" EBT card that they started issuing this year with the chip technology. You have to specifically ask for it, but it's much harder to skim!
Thank you! I didn't even know they had enhanced security cards now with chips! I'll definitely ask for that specific type of card. And I'll make sure to use that exact phrasing about "CalFresh Expedited Replacement Due to Theft" when I go in. Really appreciate everyone's help - feeling less panicked now with a plan.
Jordan Walker
Update: I called my county office and confirmed this is indeed the Summer EBT program! The representative said all families on CalFresh with children under 6 should receive $120 per child per month for June, July, and August. She mentioned some payments are being issued on a staggered schedule, so if anyone hasn't received theirs yet, it might still be coming. Thanks everyone for your help!
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Evelyn Xu
•Did they tell you what day of the month it gets deposited? Is it the same day as regular calfresh benefits?
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Jordan Walker
They said it typically gets deposited around the 10th-15th of each month, which is different from regular CalFresh benefits (mine come on the 3rd). But the representative mentioned they're still working through the system so some deposits might be a little later than usual, especially for this first round.
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