USAA

Can't reach USAA? Claimyr connects you to a live USAA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the USAA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the USAA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ahooker-Equator

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I went through a similar situation last year with a claim that dragged on for 6 weeks. What finally got things moving was when I started calling every other day and asking to speak with a supervisor each time. I also kept detailed notes of every conversation - who I spoke with, what they said, and what the next steps were supposed to be. Eventually I got connected with a senior adjuster who was able to push my claim through in just a few days. Don't be afraid to be the squeaky wheel! Also, if you have any kind of premium membership or military affiliation with USAA, mention that - sometimes it helps get you to the right person faster. Hang in there, you'll get through this!

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Sean Matthews

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This is really encouraging to hear! Six weeks is even longer than what I'm dealing with, so it gives me hope that persistence really does pay off. I love the idea of calling every other day and asking for a supervisor each time - that definitely sends the message that you're serious about getting it resolved. Taking detailed notes is something I should have been doing from the start, but I'll definitely start now. The tip about mentioning military affiliation is interesting too - I do have that connection with USAA so I'll make sure to bring it up. Thanks for sharing your success story, it's exactly the motivation I needed!

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I had a similar experience with a claim that took about 5 weeks to resolve. What really helped me was being super organized and proactive. Here's what I recommend: 1) Create a simple spreadsheet to track every interaction - date, time, person you spoke with, and what was discussed. 2) Ask for claim status updates via email so you have everything in writing. 3) If they say they need additional documentation, ask them to send you a specific list of what's needed rather than playing guessing games. 4) Don't be afraid to escalate after 30 days - that's reasonable for most auto claims. 5) Consider reaching out through their social media channels too - sometimes companies respond faster there because it's public facing. The key is being persistent but professional. You've got this! Keep us posted on how it goes.

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