FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Sara Hellquiem

FAFSA verification completed but can't enter parent income information - help needed

I just got through identity verification on the FAFSA (finally!) but now I'm stuck at a new issue. When I try to enter my information as the student's mother, the system won't let me input my work income details. The page either freezes or gives me an error message saying 'Information cannot be processed at this time.' Has anyone else experienced this problem? I've tried using different browsers and clearing my cache but nothing works. My son's financial aid package depends on getting this application completed soon and we're getting desperate.

i had this problem last month and wasted SO MUCH TIME. turns out i was using the wrong tax year info lol. make sure ur using 2023 tax info for the 2025-26 fafsa not 2024 tax stuff. they changed the year they use for the calculation with the new fafsa. if ur trying to use 2024 stuff thats probably why its rejecting it

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I'm definitely using 2023 tax information, so that's not the issue in my case. But that's a good reminder about the change in the tax year for the new FAFSA system. I know a lot of people have been confused by that change!

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UPDATE: Problem solved!! It turns out I was supposed to log in with MY OWN FSA ID to enter my parent information, not continue through my son's login. Once I did that, everything worked perfectly. The new FAFSA system has each person (student and parent) log in separately with their own FSA ID to enter their respective information. That wasn't clear to me from the instructions. Thank you all for your help!

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Great to hear you resolved it! This is one of the biggest changes in the new FAFSA system that's causing confusion. For anyone else reading this thread: the 2025-2026 FAFSA requires separate logins for each contributor - students use their FSA ID to enter their information, and parents use their own FSA ID to enter parent information. This is different from previous years where everything could be done through one login session.

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Logan Stewart

Can't access my student's FAFSA as parent - need to provide taxes & signature but no access

I'm totally confused about how to complete my part of my son's FAFSA application. He already submitted his portion and it shows as 'processing' on his account. But when I log into MY studentaid.gov account, there's absolutely nothing there! No way for me to upload my tax info or add my signature. When I access his account with him, we can only see options for HIM to make corrections, but nothing for me as the parent contributor. How am I supposed to complete my portion? The deadline is coming up soon and I'm starting to panic. Has anyone else dealt with this parent access issue?

Update to my earlier comment - I forgot to mention that after you complete your portion as a contributor, your son will need to log back into his account and submit the final application. Many families miss this step and think the application is complete after the parent finishes their part, but it's not!

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Thank you for this crucial information! So after I complete my section, I need to tell him to log back in and do a final submission? Why don't they make this clearer in their instructions? 🤦‍♀️

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To answer your question about processing time: once all contributors have completed their sections and the student submits the final application, the initial SAI (Student Aid Index) calculation typically takes 3-5 business days. However, during peak periods (January-March), it can take up to 2 weeks. For state grant deadlines, most states consider the application "submitted" once the final submission is complete, even if the federal processing is still ongoing.

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Thank you! That's reassuring about the state grant deadline. We should still be able to make it if we get everything completed this week. I appreciate all the helpful information everyone has provided!

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Vincent Bimbach

FAFSA says 'processed' but keep getting 'not submitted' emails - glitch?

I'm getting SO confused with my daughter's FAFSA application for 2025-2026. For the past two weeks, I keep receiving emails saying we haven't submitted all required information, but when I log into studentaid.gov, her application status shows as 'processed' with a completed SAI score. I've triple-checked by logging into my account (as parent contributor), my husband's account, and my daughter's account - all show the application as complete and processed. Is this some kind of system glitch? Has anyone else experienced this disconnect between the email notifications and the actual account status? I'm worried we're missing something critical that could affect her financial aid package!

Just wanna say I had 6 different FAFSA problems this year with my twins applications lol. The new system is so buggy! We got there eventually tho, hang in there

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Thanks for the encouragement! It's comforting to know we're not alone in this confusion.

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UPDATE: Finally got through to FSA today (used that Claimyr service someone mentioned - worked great!) and they confirmed everything IS actually complete! The agent explained they've had issues with their email notification system not syncing properly with the processing system. She said as long as we can see the SAI number, we're good to go. Thanks everyone for your help!

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Great news! This is exactly what many schools have been telling students. Make sure to keep an eye on your daughter's school portal for any school-specific requirements, as those are separate from the FAFSA process.

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I'm glad you checked anyway! Better safe than sorry with something this important!

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Darcy Moore

FAFSA parent form freezing at signature page - can't submit

I've been trying to help my daughter with her FAFSA application for TWO DAYS and I'm about to lose my mind! Every time I get to the parent signature page, the system freezes or just shows a spinning wheel, then nothing happens when I click 'SIGN & SUBMIT.' The page doesn't advance and there's no error message. I've tried different browsers (Chrome, Firefox, even Microsoft Edge!), cleared cookies, and restarted my computer multiple times. My daughter's deadline for priority consideration at her dream school is next week, and I'm panicking. Has anyone else experienced this signature page glitch? Any suggestions?

Great news! These small data mismatches are extremely common with the new FAFSA system. Glad you got it resolved in time for your daughter's priority deadline.

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So glad it worked out! It's amazing how something so small can cause such a huge problem. The same thing happened to me - my name had a hyphen in the FSA ID system but not on the form itself.

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Amaya Watson

FAFSA system locked for corrections until mid-April - anyone else waiting?

I'm trying to make some important corrections to my 2025-2026 FAFSA application (messed up some income figures), but when I log in to studentaid.gov it shows a message saying corrections won't be available until mid-April! This seems really late - my college's priority deadline is May 1st. Has anyone else run into this? Is there another way to submit corrections before the system officially opens? I'm worried about losing out on financial aid if I can't fix these mistakes soon.

Thank you! I'll definitely prepare all my documents. I was planning to fix my parents' contribution to their retirement accounts and some income from a small business we have. I'll have everything ready to go as soon as the system opens.

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just went thru this with my son's application. so annoying!! but honestly just wait it out, the corrections will open eventually. we're all in the same boat at least 🤷‍♀️

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