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UPDATE: Finally got in! For anyone still having issues, I used Claimyr like someone suggested above and got through to an agent in about 15 mins. They confirmed they're having email system problems and helped me get a temporary access code that bypassed the email verification. My application is submitted now! If you're still stuck, definitely try calling through Claimyr or contact your school's financial aid office. Thanks everyone for the help!
omg it worked!! just got off phone with FSA and they fixed my account!! thanks for the claimyr tip, definitely worth it to not sit on hold for hours
My daughter is going thru the exact same thing right now!!! She submitted last week and her roommate already got the confirmation but she's still waiting. Makes no sense how they process these things. The financial aid world is so confusing for us parents. When I went to college we didn't have all this complicated SAI stuff. Just simpler times I guess.
Just checking back - did you ever get your confirmation number? If not, you should definitely call FSA directly at this point.
The FAFSA system this year is complete garbage. They rushed out all these "simplification" changes without proper testing and now students are paying the price. I've been trying to help my nephew with his application for WEEKS and we keep hitting different errors. The signature page issue is especially bad because it's literally the last step before submission, so you think you're done and then... ERROR. I complained to my congressman about it and surprisingly his office responded saying they've received hundreds of similar complaints and are pressuring the Department of Education to extend all financial aid deadlines this year. Maybe we should all be contacting our representatives about this disaster.
That's actually a great idea. I hadn't thought about contacting our representative, but you're right - this is a systemic issue that's affecting so many students. I'm going to do that tomorrow. Can't hurt to add another voice to the complaints!
UPDATE: Finally got it to work! After trying basically everything suggested here, what finally worked was: 1. Using Microsoft Edge in InPrivate mode (thanks to the financial aid advisor who suggested this!) 2. Turning off my ad blocker (great tip from the parent who mentioned popup blockers) 3. Doing it at 5:30am when the system wasn't busy We got all the way through and have our confirmation email! Our SAI score was immediately available too. Now I'm going to help my daughter email her schools to explain the delay just to be safe. Thank you all so much for your help - I was seriously ready to throw my computer out the window!
Excellent news! I'm glad you got it resolved. That 5:30am timing definitely helps with the FAFSA system performance. Smart move to still contact the schools - it's always good to document these situations even after they're resolved.
Just following up - after you contact your school's financial aid office, make sure to get documentation of your conversation. Ask them to note in your file that you're experiencing the known signature verification glitch. Many schools are implementing workarounds where they'll process your preliminary FAFSA data while waiting for the signature issues to be resolved. Also important - don't create multiple applications as someone suggested. This can cause even more problems in the system and potentially flag your application for verification, which adds another layer of complications.
Thanks for the follow-up! I got through to my school's financial aid office this morning. They were super understanding and said they're seeing this problem with lots of students. They made a note in my file and told me they'll process my preliminary data while I work on getting the signature issue fixed with FSA. What a relief!
FYI I just saw on the FSA Twitter that they're doing system maintenance this weekend that's supposed to fix the signature issues. Maybe wait until Monday before trying again? Good luck!
Chloe Harris
my cousins best friend had the same thing happen but she ended up getting her FAFSA finally done and got into university for spring semester, so dont give up hope!!!
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Isabella Ferreira
•Thank you for sharing that! It gives us hope that his dream school might still be possible for spring semester.
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Ravi Kapoor
Since your son just submitted yesterday, I'd recommend having him check his StudentAid.gov account daily for the SAI calculation. Once that appears, immediately add the university's school code and then personally contact their financial aid office. Many schools have special provisions for students affected by FAFSA delays this year, including extended deadlines and expedited processing. The Department of Education has also directed schools to be more flexible with documentation for the 2025-2026 cycle due to the widespread issues.
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Isabella Ferreira
•We'll definitely stay on top of checking for the SAI calculation. I'm relieved to hear schools might be more flexible this year given all the problems. This gives us a clear plan of action - thank you!
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