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Update on this issue: FSA just acknowledged this is a known bug affecting about 20% of contributor invites. The official workaround they're recommending is: 1. Student should cancel all pending invites 2. Log out completely and clear browser cache/cookies 3. Wait 1 hour (this is important) 4. Log back in and send new invites 5. Have contributors check ALL email folders within 24 hours If this doesn't work, they're now providing a manual override process through their support line. When you call, specifically ask for the "Contributor Access Override" process. Hope this helps!
Thank you so much for the update! We'll follow these exact steps tonight. So glad to hear they're acknowledging the problem and have a specific process for it now.
UPDATE: We got it working! After canceling the invites, waiting, and sending new ones to a freshly created email, the invite finally came through. For anyone else having this issue, the solution was a combination of: 1. Having my daughter cancel all pending invites 2. Creating a brand new email account just for FAFSA 3. Waiting a full hour before sending new invites 4. Having her submit the invite to the new email The invite showed up within 5 minutes. Now I'm working through my contributor section. Thank you all for your help!
Has anyone heard if scholarships are being affected by the SAI changes? My daughter has a merit scholarship, but we're still expected to pay way more with the new calculation than we did for her first year. It feels like they're reducing need-based aid for middle-class families.
Honestly, the whole system is rigged against the middle class now. My family makes just enough to get basically no aid but not enough to actually afford college. The SAI formula is even worse than the old EFC. My daughter is taking out maximum loans and still had to drop to part-time this semester to work more hours. It's criminal what they're doing to our kids with these calculations.
@OP - Regarding your question about technical glitches: The Department of Education has made significant improvements to the FAFSA system after last year's problematic rollout. The parent/contributor section has been completely redesigned and the direct IRS data transfer should work much more smoothly. They've also added more server capacity for the December opening. For your daughter's final semester, make sure you also check with her school's financial aid office about any special procedures for graduating students. Some institutions have additional forms for students in their final term, especially if they're taking a reduced course load.
That's a relief! I'll definitely check with her school too. I didn't even think about there being different rules for final semester students. Thank you!
my cousin works for fafsa call center and she said their whole system is messed up right now because of some update they did this weekend. she said they're fixing it but might take until wednesday.
Your "cousin" does NOT work for "FAFSA call center" because FAFSA is a FORM not an organization! The call center is run by Federal Student Aid (FSA), which is part of the Department of Education. This is exactly the kind of misinformation that confuses students.
UPDATE: The Federal Student Aid office just posted on their social media that the two-factor authentication system is currently experiencing significant delays. They're prioritizing verification codes for accounts with pending verification requests or correction deadlines within the next 72 hours. They recommend: 1. Try again during off-peak hours (before 8am or after 10pm Eastern) 2. Ensure your contact information is correct in your profile 3. If you have an urgent deadline (within 72 hours), use the Contact Us form on StudentAid.gov and select "Account Access Issues" as your topic They expect to have the system fully operational again by Wednesday.
Thank you so much for the update! That's really helpful. I'll try the Contact Us form since my deadline is within 72 hours. Really appreciate everyone's help with this!
That's encouraging! When did you initially submit your application? I'm trying to figure out if there's any pattern to when they're completing applications.
Freya Johansen
Update for everyone: The National Association of Student Financial Aid Administrators released a statement today indicating that as of April 8th, only about 33% of FAFSA applications have been fully processed and transmitted to institutions. They're advocating for ED to provide daily processing updates and a firm timeline. Many schools are now creating their own institutional methodologies to generate preliminary aid packages while waiting for official SAI scores. If you absolutely need to make a decision soon, ask financial aid offices about these temporary solutions.
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Omar Fawzi
•Only 33%?!? That's INSANE! It's APRIL already! How is this acceptable to anyone???
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Freya Johansen
•It's certainly not ideal. The Department has acknowledged the rollout problems and added significant resources to address the backlog. For context, they're processing about 5% of the total application volume each week now, which is an improvement from earlier in the year, but still insufficient to catch up quickly.
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Isabella Silva
I want to thank everyone for their responses! I called my daughter's top three schools today and got varied responses: School 1: Extended deadline to June 1, offering estimated packages by April 25th School 2: Still holding firm on May 1 deadline but will refund deposits if aid doesn't match expectations School 3: Created an institutional methodology form we can fill out to get an estimated package within a week This is all so stressful, but I feel better knowing we're not alone in dealing with it. Will update if I learn anything new.
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