Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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One more important thing to note: Some critical financial aid emails might go to your school email account rather than your personal email. Many students miss deadlines because they only check their personal email. Make sure you're regularly checking both, especially as you get closer to the start of the term.
Thanks everyone for the helpful responses! I've set up dedicated folders in my email for FAFSA/aid communications, talked to my parents about checking their emails too, and I'm going to start regularly checking my student portal instead of just waiting for emails. Feeling much more organized now!
Great approach! One final tip: add calendar reminders to check your portals every 1-2 weeks. The financial aid process has several stages throughout the year, and staying proactive really pays off.
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Just wanted to follow up - did you end up making the correction or did you get it resolved another way? I'm having a similar issue now with my university and getting worried
Update: It turned out to be a name mismatch! My middle name was included on my FAFSA but not in the school system. The financial aid officer finally found it when I went in person (after 3 unhelpful phone calls). No need to resubmit anything! And my Pell Grant is safe.
Glad to hear you got it resolved! For anyone else with similar issues, here's what to check: 1. Name matches exactly (including middle names/initials) 2. SSN matches exactly (all 9 digits) 3. Date of birth matches exactly 4. School code was correctly entered (each school has a unique federal code) 5. Verification of your FAFSA wasn't required (you'd receive separate notification) Almost all "FAFSA not received" issues are data matching problems, not actual submission problems. Your SAI and Pell Grant eligibility remain the same regardless.
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Something else to consider - has your son checked if he's eligible for any income-driven repayment plans on his federal loans? The new SAVE plan can significantly reduce monthly payments based on income and family size. As a teacher with a child, he might qualify for very low payments on the federal portion. Some borrowers are eligible for $0 monthly payments while still making progress toward forgiveness. This won't help with the Sallie Mae loans, but freeing up money from federal loan payments could help manage the private loan burden. For the Sallie Mae issues specifically, document every payment with dates, confirmation numbers, and screenshots showing how they're misapplying funds. Contact the loan servicer in writing (not just by phone) and request a detailed explanation of how payments are being applied. If they don't resolve it, escalate to their ombudsman office, then CFPB as others suggested.
I hadn't heard about the SAVE plan! Is that different from the older income-based repayment plans? I'll definitely have him look into that. And thank you for the documentation advice - he's been trying to handle this all by phone which clearly isn't working. I'll help him draft a formal written request about the payment application issues.
One more thought - if he's teaching in a Title I school, he might be eligible for the Teacher Education Assistance for College and Higher Education (TEACH) Grant program for any future education. It provides up to $4,000 per year for teachers who commit to teaching in high-need fields at schools serving low-income students. If he's considering a master's degree to increase his salary, this could help fund it without taking on more loans.
my sister did TEACH grant and it ended up converting to a loan bc the paperwork requirements are INSANE!!! they make it super easy to mess up the annual certification. be really careful with this one
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My daughter waited till literally the LAST DAY of priority deadline to do her part last year and I was SO MAD!!! But tbh her section only took like 20 minutes since she didn't have any income or assets to report. And yes the married filing separate thing is annoying... we have to do it for specific tax reasons but the FAFSA system seems to hate it lol
Oh no, that would drive me crazy! I'm hoping to avoid that last-minute stress. Good to hear another confirmation that her part shouldn't take too long. We also have specific reasons for filing separately that can't be changed, so we'll just have to deal with any extra verification.
One more thing to mention - make sure both you and your husband have access to all the verification documents that might be requested if you get selected for verification (which is more common with MFS status): - Tax returns for both parents - W-2s for both parents - Any business income documentation if applicable - Asset information (bank statements, investment accounts) - Any untaxed income documentation Having these ready will save you a lot of time if verification is requested. And yes, unfortunately the student must complete their section first - there's no way around that requirement.
Thank you for the detailed list! I'll start gathering all these documents now so we're prepared if verification happens again. Last year we were caught off guard by the requests and spent weeks tracking down specific forms. Better to be prepared this time.
Raúl Mora
Your FSA ID doesn't expire, but the password needs to be changed every 18 months. You'll get email reminders when it's time to update your password. As long as you keep your password current, your FSA ID remains valid indefinitely. One more tip: The 2024-2025 FAFSA form introduced major changes to the entire system. If you completed your first child's FAFSA before January 2024, you'll find the new system quite different. The good news is it's generally more streamlined now, with fewer questions overall.
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Theodore Nelson
•Perfect! I'll look out for those password reset emails. And thanks for the heads up about the system changes - my older child's first application was in 2023, so sounds like I'll be learning some new processes. Appreciate all the help!
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Diego Fisher
last year i had problems with my fsa id cuz my name in the system didnt match exactly with social security (i had a hyphenated last name but social security had it without the hyphen). it took FOREVER to fix it so double check all that stuff before you start!!
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