It worked for us! My husband was super skeptical too. But it connected us to a real FSA agent who fixed our issue. I'm not sure if it works for every government agency, but it definitely worked for Federal Student Aid.

Update: We called FSA this morning (after trying for two days!) and found out there was a small discrepancy between how her name appears on her Social Security card and how she entered it when creating her FSA ID. Apparently even a missing middle initial can cause the verification to hang! The rep helped us correct it, and we were told the verification should complete within 1-2 days now. Thanks everyone for your help and suggestions!

This is a known issue with the redesigned FAFSA. Here's what you need to understand: 1. Yes, both parents' information is required for an accurate SAI calculation if both provide significant support, regardless of marital status. 2. The system should not have automatically submitted after just one contributor completed their portion - this is a technical error affecting many families. 3. The correction function should be available to your daughter 3-7 days after initial submission. She needs to login, select "Correct Your FAFSA" and then add you as an additional contributor. 4. Most important: While waiting for the correction ability to become available, contact all the financial aid offices at schools your daughter is applying to and explain the situation. They may provide temporary deadline extensions while you resolve this issue. 5. Once both contributors' information is included, her SAI will be recalculated, potentially changing her aid eligibility significantly. Documentation is critical - save screenshots showing the technical error, keep the invitation emails, and document all communication attempts with FSA.

Just wanted to add that if your daughter can't access the correction function after a week, and you can't reach FSA by phone, have her visit her school's financial aid office in person. They have dedicated channels to help resolve FAFSA issues that aren't available to the general public. They can sometimes initiate a correction request through their institutional portal.

My daughter had to submit her fafsa last month and we kept having problems too. but it was with the student contribution section not the parent part. anyway we gave up on the website and went to her college financial aid office and they helped us finish it right there. maybe try that?

Just checking back - were you able to fix the issue using any of these suggestions?

has anyone else noticed that the parent contribution calculator seems WAY off this year?? our family income didn't change much but our expected contribution nearly doubled with this new SAI system 😩

just tried the diff browser trick and IT WORKED!!!! chrome kept freezing but edge let me get all the way through my parent corrections! THANK U!!!!!

Thank you everyone for the helpful responses! I feel much better knowing this timeline is normal. I checked and found her SAI score in the Student Aid Report as suggested. We'll monitor the school portals weekly and plan to follow up directly with any schools we haven't heard from by early April. It's definitely an emotional rollercoaster waiting for these financial details before making such a big decision!

My kid's FAFSA has been "processed" for 2 months now and one of her top choice schools STILL hasn't sent an award letter. Everyone says "be patient" but how are we supposed to make decisions without knowing costs??? The whole system is so broken.