


Ask the community...
UPDATE: I just checked with our systems team at the college. This exact bug was acknowledged by FSA in their latest technical bulletin. They're supposedly rolling out a fix next week, but that might be too late for your deadline. If you get through to an agent, specifically mention "Technical Advisory 2025-06B regarding contributor permission persistence after application deletion." This lets them know you're aware of the documented issue and they'll have specific protocols to follow.
I'm dealing with this exact same issue right now! My son's application was processed and then I got confused by all the emails saying forms were incomplete. I made the mistake of deleting it too and now we're stuck in the same loop - he can see me as a contributor but can't send me an invitation to actually complete anything. Reading through all these responses, it sounds like calling FSA with that technical bulletin number Steven mentioned is our best bet. I'm going to try first thing Monday morning and if I can't get through, I might have to try that callback service Grace recommended. This whole system is such a mess - how are families supposed to navigate this when even the support reps give bad advice? At least now I know we're not alone in this frustration. Good luck getting this sorted out before your deadline!
So glad to see you have a plan! Just wanted to add that when he talks to financial aid, he should ask specifically about "additional unsubsidized loan eligibility due to PLUS denial" - using those exact words helps ensure they process it quickly. Also, many schools have hidden work-study spots that open up throughout the year, not just at the beginning. My daughter found a great library position in October that wasn't posted anywhere - she just walked in and asked if they needed help. Best of luck to your grandson!
Thank you for that specific wording tip! I'll make sure my grandson uses those exact words when he calls - that sounds like it could really help speed up the process. And I love the idea about just walking into places on campus to ask about work opportunities. Sometimes the direct approach works better than waiting for job postings. I really appreciate everyone's help in this thread - it's amazing how much useful information you all have shared!
Another option to consider is contacting your grandson's school's student success center or dean of students office - they often have emergency funds or know about scholarships that aren't widely advertised. Also, if your daughter's credit denial was recent, she might want to consider getting an endorser (someone with better credit) to co-sign the PLUS loan rather than taking it off the table completely. The endorser doesn't have to be family - it could be a trusted friend or family member with good credit. This would give access to the full PLUS amount needed rather than trying to piece together the gap with multiple smaller options. Just make sure everyone understands the endorser would be fully responsible for the loan if payments aren't made.
That's a really good point about the endorser option! I hadn't thought about asking a friend or other family member. My sister might have good enough credit to help as an endorser. Do you know if there are any specific requirements for who can be an endorser? Like do they need to meet certain income thresholds or just have good credit? And is the process to add an endorser complicated? This could potentially solve the whole funding gap if we can find someone willing to help.
One more important point - while the Common App and FAFSA can have different parent information, make sure your FAFSA and CSS Profile (if required) are consistent with each other in terms of which parent is considered custodial. Those two forms are both specifically for financial aid, so inconsistencies there could trigger verification flags.
Just wanted to add that you should also double-check which parent you actually lived with most in the past 12 months for FAFSA purposes! It's not always obvious - like if you split time 50/50 between divorced parents, you'd use the parent who provided more financial support. The "custodial parent" for FAFSA isn't necessarily the same as legal custody arrangements. I had a friend who almost got this wrong because she assumed it meant the parent with legal custody, but FAFSA has its own specific definition.
I went through this exact nightmare scenario last month with my twins. After multiple calls to FSA, I discovered that using the same parent information for multiple students is causing system conflicts. The temporary solution is to use different parent FSA IDs for each application, even if it means creating artificial email addresses. What worked for us was: 1. I used my FSA ID for my daughter's application 2. My husband used his FSA ID for our son's application 3. We entered identical financial information on both 4. After submission, we called FSA to ensure both applications were properly linked for accurate SAI calculation It's definitely not intuitive, but it does work. Don't give up - the financial aid is worth fighting for!
Thank you so much for sharing your experience! It's so helpful knowing others have navigated this successfully. I'm going to try exactly what you suggested. Did you have any issues with the SAI calculations coming out differently for your twins despite using the same financial information?
Initially yes! Despite identical financial information, the system calculated slightly different SAI numbers. That's why the call to FSA after submission was critical - they were able to flag the applications as being from the same household and manually ensure the SAI calculations matched. Definitely don't skip that step!
This thread has been incredibly helpful! I'm dealing with the exact same issue with my two kids and was ready to give up. It's frustrating that the FAFSA system wasn't designed with multiple-student families in mind, but at least there are workarounds. For anyone else struggling with this, it sounds like the consensus is: use separate parent FSA IDs (different emails) for each student's application, enter identical financial information, then call FSA after submission to ensure proper linking. Has anyone had success with the verification process after using this workaround? I'm worried about potential complications when schools request documents if the parent information appears different across applications.
Great summary of the thread! Regarding verification, I went through this process earlier this year and had no issues. The schools were able to see that both applications came from the same household once FSA properly linked them in their system. Just make sure you keep copies of all the documents you submit for each student - some schools may ask for the same tax documents twice (once for each application), but it's straightforward. The key is that follow-up call to FSA after both applications are submitted to confirm they're properly linked!
Sofia Gomez
One tip - don't just assume everything is fine because the FSA website says "processed." My daughter's application said that, but when we finally got through to someone on the phone, they said there was actually a verification flag on her account that wasn't showing up on the dashboard. We had to submit her tax return transcripts and my ex-husband's W-2 forms. Better to double-check than find out later you're missing a deadline!
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Liam Fitzgerald
•That's really helpful advice! Did you get an email notification about the verification or did you only find out when you called?
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Sofia Gomez
•We got NO notification at all! The only reason we called was because it was taking so long. Definitely worth checking directly with Federal Student Aid if it's been more than 3-4 weeks since submission.
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Zara Ahmed
Thanks everyone for sharing your experiences! This is really helpful. I'm a new member here and going through this exact same situation with my son's FAFSA. It's been "processed" for about 2 weeks but none of his colleges show they've received it yet. Reading through all these responses makes me feel so much better knowing this is normal for this year. I was starting to panic that we'd missed some deadline or made an error. Sounds like we just need to be patient and wait for the colleges to get their data batches at the end of February. Really appreciate this community for providing such clear explanations about what's actually happening behind the scenes!
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