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UPDATE: We got it fixed! After trying everything suggested here, what finally worked was having my son login, remove me as a contributor, wait 24 hours, then add me again. But the key was entering my email in ALL LOWERCASE - even though my FSA ID email has capitals. The form showed up in my account this morning! Now working through it and hoping for no more glitches. Thank you everyone for your help and commiseration! And special thanks to those who suggested not starting over - that saved us from making things worse.
That's great news! Thanks for sharing what worked - this will help others facing the same issue. The case sensitivity thing is such an easy fix that the FAFSA tech team should implement. Best of luck completing the rest of the application!
So glad to see you got it resolved @PaulineW! I'm dealing with this exact same issue right now - my daughter sent me the contributor invitation over a week ago and nothing shows up in my dashboard. I've been stressed about the deadlines too. Going to try your solution tonight with the all lowercase email and removing/re-adding as contributor. Really appreciate everyone sharing their experiences here - it's frustrating that we have to troubleshoot a government system ourselves, but at least we're helping each other! Will update if this works for us too.
Great plan Ali! Just wanted to add one more tip - when you make those $50/month interest payments on your unsubsidized loan, make sure to specify that the payment should go toward INTEREST ONLY, not principal. Sometimes loan servicers will apply payments to principal first, which won't prevent the interest capitalization you're trying to avoid. You can usually do this online or by calling your loan servicer. Also, keep records of all your interest payments - it makes things easier when you graduate and transition to regular repayment. Good luck with the weekend job!
This is such great advice about specifying interest-only payments! I had no idea that loan servicers might apply payments to principal first by default. That would totally defeat the purpose of what I'm trying to do. I'll definitely make sure to be specific about that when I set up my payments. Thanks for the tip about keeping records too - I'm already pretty organized with my finances so that shouldn't be a problem. Really appreciate everyone's help in this thread!
Just to add another perspective - I'm a parent who went through this with my daughter last year. One thing we discovered is that you can also make interest payments directly through your school's bursar office in some cases, which can be more convenient than dealing with the loan servicer. Also, if you're considering graduate school later, keep in mind that any unpaid interest on undergraduate loans will capitalize when you enter grad school too, not just when you start repayment. So paying that interest now really does compound the savings over time. Your plan sounds solid - reducing the unsubsidized amount and paying interest while in school is exactly what we wish we'd known to do!
That's awesome Marina! Thanks for posting the update - it's really helpful to hear success stories with the new FAFSA system. For other parents reading this, Marina's experience shows that creating your FSA ID first and then having your student add you as a contributor really does work smoothly. The key seems to be making sure you use the same email address for both your FSA ID and when your student enters your info as a contributor. Good luck with the financial aid process!
Yes, Marina's success story is so encouraging! I'm a parent going through this process for the first time and was really worried about all the technical issues people mentioned. It's reassuring to see that when you follow the right steps (FSA ID first, then contributor invitation), it actually works pretty smoothly. The timing worked out perfectly for her priority deadline too. Thanks for highlighting the key points - definitely saving this thread for reference!
As someone who just went through this process with my twin daughters last month, I can confirm that creating your FSA ID independently is definitely the way to go! The key thing I learned is to make absolutely sure your student has your correct email address when they add you as a contributor. One of my daughters accidentally typed my email wrong the first time and I was sitting there wondering why I wasn't getting the invitation. Once she corrected it and re-sent, I got the email within minutes. Also, don't panic if the FAFSA website seems slow or glitchy during peak times - I found early morning or late evening worked much better for completing forms. You're being smart by starting early with that 3-week deadline!
Ok here's my ACTUAL appeal letter template that worked for us. I took out our personal details but this structure got us an additional $9k/year: Dear [Admissions Committee], [Student name] was honored to receive admission to [University] and the merit scholarship of [amount]. As [University] remains [Student]'s first-choice school due to [2-3 specific academic programs/opportunities], we are writing to respectfully request reconsideration of [his/her] merit scholarship amount. [Student] has received the following merit offers: - [University 1]: $XX,XXX per year (total $XXX,XXX) - [University 2]: $XX,XXX per year (total $XXX,XXX) Since submitting [his/her] application, [Student] has also achieved the following: - [New accomplishment] - [New award] - [New leadership position] [Student] is committed to contributing to the [University] community through [specific contributions]. While the other offers are generous, [University] remains [his/her] first choice for [specific reasons]. We appreciate your consideration of this request. [Student] would be proud to join the [University] Class of [Year] and contribute to its legacy of excellence. Sincerely, [Parents] [INCLUDE 1-2 PARAGRAPHS FROM STUDENT IN THEIR OWN WORDS]
This template is GOLD! Thank you so much for sharing something so specific. I'm going to use this structure but personalize it for our situation. Did you send it via email or postal mail?
As someone who just went through this process successfully last month, I want to add a few practical tips that really made a difference for us: 1. **Timing matters** - Don't wait too long, but also don't rush it immediately. We sent ours about 10 days after the initial offer, which gave us time to craft a thoughtful letter. 2. **Get the student involved early** - My daughter actually initiated the conversation with her regional admissions counselor during a campus visit. That personal connection helped when the formal appeal came later. 3. **Be prepared for a phone call** - They called us within a week to discuss the appeal rather than just sending a written response. Have your talking points ready! 4. **Consider your deposit deadline strategy** - We were honest that we needed to hear back before committing elsewhere, but didn't make it sound ultimatum-ish. Our initial offer was $12k and we got it bumped to $18k. The key was showing genuine enthusiasm for the school while being factual about the financial reality. The template Grace shared is really solid - definitely use that structure! Good luck with your appeal - your daughter's stats are strong so there's definitely hope!
Nia Johnson
So glad to hear you got in and everything is working now! I had a similar issue last month where the site was down for maintenance and I was panicking about deadlines. For anyone else still having trouble, I've found that the FAFSA site tends to work better early in the morning (like 6-8am) when there's less traffic. Also, if you're still getting errors, try switching from WiFi to mobile data or vice versa - sometimes it's a network routing issue. The key is not to panic about deadlines when it's clearly a system-wide problem. Financial aid offices are usually very understanding about these technical issues since they affect so many students at once.
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NightOwl42
•This is such helpful advice! I'm bookmarking this thread for future reference. The early morning tip is especially good - I never would have thought about traffic patterns affecting the site's performance. It's reassuring to know that financial aid offices are generally understanding about these technical issues. Thanks for sharing your experience!
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Miguel Ramos
Just wanted to chime in as someone who went through this exact same nightmare last year! The FAFSA outages seem to happen every year around peak filing time, which is so frustrating when you're already stressed about deadlines. A few additional tips that helped me: 1) If you have access to a computer at your school's library or computer lab, try from there - sometimes it's an ISP-specific routing issue. 2) Keep a backup list of all your financial documents ready so when the site does come back up, you can fill everything out quickly before it potentially goes down again. 3) Consider starting a group chat with classmates also filing FAFSA - we shared real-time updates on when the site was working. Really glad to see Mohammed got through and finished his application! This community is so helpful during these stressful times.
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