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Quick update on this issue - the Department of Education just released a statement yesterday acknowledging the signature correction bug affecting some FAFSA applications. They specifically mentioned this dashboard disappearing issue and confirmed applications are NOT lost. They're implementing a fix this weekend, and affected users should see their applications return to their dashboards by Monday. If you don't see it by then, that's when you should contact them directly.
This exact same thing happened to my son back in February! The signature error followed by the complete dashboard disappearance is definitely a system glitch. We ended up waiting it out for about 3 days and everything magically reappeared. In the meantime, I called his top choice school's financial aid office and they confirmed they could still see his FAFSA submission on their end even though our dashboard was blank. So definitely don't panic and resubmit right away - that could create more headaches. The system is frustrating but your daughter's application is most likely still there!
Update: I submitted the correction last night and it went through! The status now shows "Processing Correction." Thanks everyone for your help. I also emailed my financial aid office just to be safe. Fingers crossed this doesn't delay anything too much!
Great to hear you got the correction submitted! Just wanted to add for anyone else reading this - when you're in "Processing Correction" status, it typically takes 3-5 business days for the updated SAI to appear. You can check your status by logging back into studentaid.gov and looking at the "My FAFSA" section. Once it's processed, your schools will automatically receive the updated information. Since you emailed your financial aid office too, you should be all set. The May 1 deadline shouldn't be an issue as long as your original submission was before the priority date!
Thanks for the timeline info! That's really helpful to know it usually takes 3-5 business days. I was worried it might take weeks like some people mentioned. I'll keep checking my status and hopefully everything gets sorted out quickly. Really appreciate everyone's advice in this thread - this community is so helpful for navigating all the FAFSA chaos!
One more thing to consider: Starting with the 2024-2025 application (and continuing for 2025-2026), the FAFSA has been significantly redesigned. The parent section is now called the "contributor" section, and the process is a bit different than in previous years. Your parent will need to be added as a contributor to your FAFSA, and they'll receive an email invitation to complete their section. This is a change from the old system, so if you or your father are referencing how things worked in the past, be aware the process has changed. Also, make sure you're using the official studentaid.gov site to complete your FAFSA. There are many look-alike sites that charge fees for what should be a free application.
Hey Connor! I went through this exact same situation last year and it was SO stressful. Here's what I learned: you definitely can't submit until everything is complete, but there are a few things you can do right now to help your situation. First, complete your entire student section tonight and save your progress - this will give you some documentation to show your scholarship committee that you've started the process. Second, try sitting down with your dad this weekend with a laptop and just power through his section together. Bring snacks and make it a "FAFSA party" - I know it sounds cheesy but it worked with my mom! For the scholarship deadline, email them NOW explaining the situation. Most committees understand that parent delays are common and will give you a short extension if you show proof you've completed your part. Don't wait until the last minute to reach out to them. Also, remind your dad that he needs his 2023 tax return for this cycle, not 2024. That might help him find the right documents faster. You've got this!
This is such great advice, thank you Zara! I love the idea of a "FAFSA party" - maybe making it less stressful and more collaborative will help. I'm definitely going to try the sitting down together approach this weekend. And you're right about emailing the scholarship committee proactively rather than waiting. I'll reach out to them first thing tomorrow morning with proof of my completed section. Thanks for the encouragement - I really needed to hear that this is manageable!
As someone who just went through this process with my twin daughters last year, I want to emphasize something that hasn't been mentioned yet - keep detailed records of EVERYTHING! I created a spreadsheet tracking each school's requirements, deadlines, contact information, and who we spoke with (including names and dates). This saved us so much headache when schools claimed they never received documents or when we needed to follow up on conversations. Also, don't be afraid to ask for supervisors if you're not getting helpful responses from the first person you speak with. Some financial aid staff are overwhelmed and may give you generic answers, but their supervisors often have more authority to actually help with specific situations. One more tip: if a school offers a "financial aid workshop" or information session, GO! We learned about several scholarship opportunities that weren't widely advertised just by attending these sessions.
Jamal Wilson
update: I finally got it fixed!!!! turns out the emails were because my dad needed to resubmit HIS part even tho it showed completed on my end! check with your parents maybe?
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Zoe Papanikolaou
•I just got off the phone with FSA after a 35-minute wait. Turns out my situation was different - they confirmed the emails were sent in error due to a system flag on my account. They manually cleared it and said to ignore any more emails about this for the next 48 hours while their system updates. Such a relief! Thanks everyone for the help!
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Sebastián Stevens
As someone who just went through the FAFSA process for the first time, this thread is so helpful! I was getting paranoid that I missed something when those automated emails started coming. It's reassuring to know this is a widespread system issue and not user error. For anyone still dealing with this - definitely save screenshots of your dashboard showing no pending actions before calling FSA. That documentation really helps the agents understand what you're seeing vs what their system is flagging.
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