I'm new to this community but unfortunately joining because I'm dealing with this exact same nightmare! My son also lost his Pell Grant eligibility for 2025-2026 despite our income only increasing by about $3,500. He's been receiving Pell for his first three years and we're panicking about how to cover his senior year costs. Reading through everyone's experiences has been incredibly helpful but also terrifying to see how widespread this issue is. Like many of you, I used the SAI calculator which showed he'd still qualify, but the actual FAFSA results came back much higher. My son also worked his first summer job last year (about $4,800), and based on what @Zachary Hughes explained about how the new formula treats student income, that probably contributed significantly to pushing us over the threshold. I'm definitely going to call the financial aid office tomorrow to request a professional judgment review and ask about emergency funds. Thank you all for sharing your experiences and advice - it's both comforting to know we're not alone and helpful to have concrete steps to take. I'll update everyone on how the appeal process goes!

I'm also new to this community and dealing with the exact same devastating situation! My daughter lost her Pell Grant eligibility for 2025-2026 even though our family income only increased by about $2,800 from the previous year. She's been receiving Pell for her first two years and we're absolutely panicking about covering her junior year costs. Like so many others here, I used the SAI calculator beforehand and it showed she would still qualify, but then the actual FAFSA results came back significantly higher. My daughter also worked her first part-time job during the school year, earning about $3,200, and based on what I'm reading here about how the new formula treats student income, that might have been enough to push us over the threshold. It's absolutely infuriating that a student working to help pay for college is actually penalized in their financial aid calculations! The whole system seems backwards. I'm definitely going to call her financial aid office first thing Monday morning to request a professional judgment review and ask specifically about emergency funds for students affected by these formula changes. Thank you all for sharing your experiences and providing such detailed advice - it gives me hope that there might be a way to resolve this nightmare. I'll make sure to update everyone on how the appeal process goes!

does anyone know if you can use the CSS Profile to explain this stuff better? i heard some private schools use that instead of just FAFSA and it lets you explain special situations more. my cousin said it worked better for him with divorced parents but idk if that's still true with the new FAFSA system

I'm dealing with this exact same nightmare! My parents divorced when I was 12, and my dad's child support payments ended in December 2023 when I turned 18. Now the FAFSA is counting all that 2023 child support as "current" income for my mom, but she's literally getting ZERO from him for college expenses. It's so frustrating because the system makes it look like we have way more money than we actually do. I've been putting together documentation for Professional Judgment appeals, but it's overwhelming trying to figure out what each school wants. This whole situation just proves how broken the financial aid system is for students from divorced families - we're being punished for something that's completely out of our control!

I tried the online help center ticket system yesterday and it's definitely faster than calling! I submitted a ticket around 2 PM and got an automated response saying they'd get back to me within 3-5 business days. Haven't heard back yet, but at least I'm not sitting on hold for hours. I also attached screenshots of my blank family size field and my original confirmation email that showed I had completed all required sections. Based on what everyone's saying here, I'm cautiously optimistic about the April 5th correction window - fingers crossed it actually opens on time and works properly this time!

I'm experiencing the exact same issue! My FAFSA was processed on March 24th and shows a completely blank family size field, even though we're a family of 4 with 2 in college. It's really reassuring to see Emma's update about the special correction window opening April 5th - that timing should work well for college decision deadlines. I'm going to submit a ticket through the online help center today like NeonNomad suggested, and I'll make sure to include screenshots of the blank field plus my original confirmation emails. This whole situation has been so stressful, but reading everyone's experiences here makes me feel less alone in dealing with these FAFSA glitches. Thanks to everyone for sharing updates and solutions!

I'm new to this community but going through the exact same situation right now! Reading through all these experiences has been incredibly eye-opening. My daughter just got her aid package and we're facing a huge gap that we can't cover, plus we have credit issues from some financial struggles a couple years back. I had never heard of the extenuating circumstances appeal option before finding this thread - that sounds like it could be perfect for our situation since our credit problems were also due to unexpected medical expenses. Can anyone who went through this process share approximately how long the documentation gathering took? I want to make sure I give myself enough time to put together a strong appeal package. Also, for those who mentioned that some schools have emergency funds or additional aid for families denied PLUS loans - is this something I should ask about directly, or do schools typically offer this information automatically? I don't want to miss out on any opportunities just because I didn't know to ask! Thank you all for creating such a supportive and informative discussion. It's amazing how much more helpful this community has been than trying to navigate the official channels alone.

Just wanted to add my experience to this incredibly helpful thread! We went through the PLUS loan denial and endorser process last year for my son. One thing I learned that might help others - if you do end up needing an endorser, make sure to have a backup plan because the credit check for endorsers can sometimes reveal issues that weren't apparent beforehand. My brother initially agreed to be our endorser but ended up not passing the credit check due to some old collection accounts he didn't even know about. We eventually found success with my mother-in-law as the endorser, but the whole process took about 6 weeks from start to finish, which was way longer than we expected. The school was understanding about the delayed loan processing, but it definitely added stress to an already overwhelming situation. For anyone considering the endorser route - make sure your potential endorser checks their credit report first through annualcreditreport.com before agreeing to help. It can save everyone time and disappointment if there are unknown issues that would prevent approval. The credit counseling requirement for both borrower and endorser was also more time-consuming than expected, so factor that into your timeline as well.

One more important point: The 2025-2026 FAFSA now uses the SAI (Student Aid Index) instead of the old EFC calculation. This new formula treats some types of income differently, so your family's $95K might result in more aid eligibility than in previous years, especially if you have multiple children in college simultaneously. With the new FAFSA, having multiple students in college doesn't provide as much benefit as it used to, but there are other changes that might help your situation. Definitely complete the form as soon as it's available for the 2025-2026 academic year.

As someone who just went through this process with my nephew, I want to add that timing matters a lot! If your son is planning to start in spring 2025, he needs to file the 2024-2025 FAFSA ASAP since spring semester aid deadlines are coming up fast. Many schools have priority deadlines in early fall for spring aid. Also, since he's been working and filing taxes, make sure he has his 2023 tax return ready for the FAFSA - even though he's dependent, they'll still need his tax info in addition to yours. And don't forget to check if Georgia has any state-specific deadlines that are earlier than the federal ones! One last tip: if money is really tight, he might want to consider starting part-time while still working. Many technical programs offer evening or weekend classes specifically for working adults, and he can still get partial Pell Grant funding for part-time enrollment.