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As someone who just went through this nightmare with my own kid, I can't stress enough how important it is to document everything when you have these technical issues! Screenshot every error message, note the exact times you tried to submit, and keep records of any phone calls or chats with FSA. If the glitches cause you to miss priority deadlines, most financial aid offices will grant extensions if you can prove you were actively trying to complete the application. Also, pro tip - if you're still having issues, try using an incognito/private browser window. Sometimes cached data from previous FAFSA attempts can interfere with the new application.
This is such excellent advice! I wish I had thought to screenshot the error messages when my daughter was having issues. We were so focused on just trying to get it working that we didn't document anything properly. Thankfully we got it resolved, but you're absolutely right about the incognito browser tip - that's something we didn't try but makes total sense. For anyone still struggling with these technical glitches, definitely follow Paolo's suggestions about documentation. The financial aid offices really do want to help, they just need proof that the delays weren't on your end.
Just wanted to add another potential solution that worked for my nephew last month - if you're still having issues, try completing the FAFSA during off-peak hours (like early morning or late evening). The system seems to be more stable when fewer people are using it. Also, make sure you're not using any browser extensions that might interfere with the form submission - we had to disable his ad blocker and password manager before it would go through properly. The timing thing especially seems to matter with Step 4 since that's where the system does a lot of backend calculations. Good luck to anyone still dealing with these frustrating technical problems!
I'm dealing with this exact same issue right now! My son is 18, lives at home, and we claim him as a dependent on our taxes, but the FAFSA keeps flagging him as independent no matter what we do. It's so frustrating because this glitch could cost us thousands in aid eligibility. I tried calling the FSA number multiple times but gave up after being on hold for over 2 hours each time. Really hoping that system fix they mentioned actually works this weekend - we can't afford to wait much longer with all these deadlines approaching!
@e48ca6365907 I'm in the exact same boat! My daughter is also 18 and living at home, but the system keeps marking her as independent. It's such a relief to know we're not the only ones dealing with this nightmare. Have you tried the mobile app that someone mentioned earlier? I'm planning to give that a shot tonight before the weekend fix hopefully goes live. Also, @0d3915092813 mentioned that schools can now use professional judgment to correct this - might be worth reaching out to your son's schools directly even if you submit with the wrong dependency status. Fingers crossed this gets resolved soon because these deadlines are no joke!
This dependency status glitch is absolutely maddening! I'm a college sophomore and my younger sister is going through this exact same nightmare right now. She's 17, still in high school, lives at home, and has never worked - literally the textbook definition of a dependent student. But somehow the FAFSA system decided she should file as independent?? Makes zero sense. We've been trying to fix this for weeks and it's causing so much stress for my whole family. The worst part is that if she gets classified as independent, she won't qualify for nearly as much aid since the system won't consider our parents' income. It's like the system is punishing students for a glitch THEY created. Really hoping that weekend fix actually works because at this point I'm starting to think the whole FAFSA redesign was a huge mistake. Thanks for posting about this - at least now I know we're not going crazy and it really IS a widespread system problem!
btw when my sister transferred the new school wanted her to submit a financial aid transcript from her old school. idk if all schools require this but might wanna ask about it
Hi Cynthia! I'm new to this whole process but wanted to share what I learned when my nephew went through something similar. You can definitely add the local university to the FAFSA before she applies - it's actually really smart planning! One thing I wish we had known earlier is that some schools have "preferred filing dates" that are different from their priority deadlines, and meeting the earlier date can sometimes make a difference in aid amounts. Also, if your daughter is considering other transfer options too, you might want to add those schools to the FAFSA as well while you're at it, just to keep all doors open. The whole transfer financial aid process seems overwhelming at first, but reading through everyone's advice here is really reassuring that it's more straightforward than it appears. Good luck with everything!
Welcome to the community, Grace! That's a great point about preferred filing dates vs priority deadlines - I hadn't heard of that distinction before. Do you happen to remember which schools your nephew looked at that had those earlier preferred dates? I want to make sure we're not missing anything with the local university. And you're absolutely right about keeping doors open - even though she's mainly considering the one local school, it probably makes sense to add a couple other options just in case her plans change again. Thanks for the encouragement!
Just wondering - does your dad have to be a contributor for your FAFSA? If you live with just your mom or are considered independent, you might not need his signature at all. Might save you some hassle with the whole paper signature thing.
I live with both parents, and they're still married, so yeah, unfortunately both need to provide information and sign. I was hoping to qualify as independent but I'm only 19 and don't meet any of the special circumstances criteria.
Hey Javier! I just went through this exact same situation with my stepdad last month. One tip that really helped us with the FSA ID creation - we did it together on a video call so I could walk him through each step in real time. That way he felt more comfortable with the process and didn't get stuck on the verification codes. If you do decide to go the paper route though, make sure to send it certified mail so you have tracking. The processing times can be unpredictable and you'll want proof it was delivered on time for your March deadline. Good luck!
Norman Fraser
I'm a PA parent who helped my daughter navigate this exact situation last year! A few additional tips that might help: 1) PHEAA sometimes updates their online portal with preliminary award info before sending official notifications, so check your account daily starting mid-April. 2) If you're comparing out-of-state options, remember that PA grants only work at PA schools, so factor that portability into your decision. 3) Some schools have "PHEAA pending" placeholders in their financial aid systems - ask if yours does this to get a clearer picture earlier. 4) Keep documentation of all your communications with both schools about extensions/estimates - it helps if there are any issues later. The waiting is brutal, but most families figure it out! Also, don't forget to submit your renewal FAFSA early next year to avoid this stress again 😅
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Darren Brooks
•This is incredibly helpful, thank you! I didn't know about the "PHEAA pending" placeholders - I'm going to ask both my schools about that tomorrow. And you're absolutely right about the portability being a factor - one of my options is out-of-state so that PHEAA money would be completely off the table there, which makes the timing even more critical for my decision. I'll definitely start checking my PHEAA account daily starting mid-April. Thanks for sharing your experience as a parent - it's really reassuring to know that most families do figure it out even with all this uncertainty!
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Oliver Schmidt
As someone who just went through this process with my younger sibling, I can add a few more insights! PHEAA's timing is frustrating but predictable - they almost always release between April 18-28. One thing that helped us was reaching out to current students at both schools through social media or the schools' admitted student Facebook groups. Many upperclassmen remember their PHEAA amounts and can give you real examples of what to expect with similar financial situations. Also, if you're really stuck, consider putting down a deposit at your safer financial choice and then switching if the PHEAA grant makes your preferred school affordable - yes, you might lose the deposit, but it's better than missing out entirely. Most schools are understanding about this situation since it happens to so many PA students every year. Hang in there - the uncertainty is the worst part, but you'll have your answer soon! 🤞
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