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I'm dealing with this same exact issue right now! My son's FAFSA had our household size of 5 people, but after the IRS data retrieval it went completely blank. I've been trying to fix it for weeks and getting nowhere with customer service. Thank you everyone for the detailed instructions on where to find this hidden field. It's ridiculous that such a critical piece of information that affects thousands of dollars in aid eligibility is buried so deep in the application and keeps getting wiped out by their own system! I'm also really concerned about our timeline - we have college deadlines coming up fast and I'm worried this correction will delay everything. Has anyone had success contacting their school's financial aid office directly about this widespread glitch? I'm thinking of reaching out proactively to explain the situation before our corrected FAFSA gets processed. This whole "simplified" FAFSA rollout has been an absolute disaster. Between the late launch, constant crashes, and now data getting randomly deleted, I feel like we're all beta testing their broken system while our kids' financial aid hangs in the balance.
I completely understand your frustration! This whole situation has been so stressful for all of us dealing with it. I would definitely recommend reaching out to your school's financial aid office proactively - as @Yara Nassar mentioned earlier, they ve'been officially notified about this widespread glitch and are supposed to be flexible with deadlines for affected families. When you contact them, just explain that you re'correcting a household size error caused by the IRS data transfer bug that s'affecting thousands of applications. Most financial aid officers are aware of this issue by now and will understand why your application is being resubmitted. Also, make sure to follow the exact steps that @Keisha Robinson outlined - Parent Information > Household Details > Family Members, then scroll down to find that tiny edit button. And definitely take @GalaxyGuardian s advice'about screenshots since some people have had the error happen multiple times! You re right'that this simplified FAFSA "has" been anything but simple. Hang in there - you re not'alone in this mess!
Ugh, this is happening to us too! Just discovered our household size went from 4 to blank after the IRS transfer. I'm a single mom with three kids and this could seriously affect how much aid my oldest gets for college. Thank you everyone for the detailed instructions - I'm going to try the Parent Information > Household Details > Family Members path that @Keisha Robinson mentioned. Really hoping I can get this fixed before it delays our financial aid package. It's so frustrating that a "simplified" form is causing so many headaches. Between work and managing everything else, the last thing I need is to spend hours hunting for a missing field that their own system deleted! Taking screenshots of everything once I fix it - definitely don't want to go through this nightmare twice.
Thank you everyone for the helpful responses! I'll go ahead and enter the family size manually. Seems like I also need to pay attention to the "number in college" field too. Really appreciate all the information - definitely cleared up my confusion!
Just wanted to add that you should double-check your family size calculation before submitting! I made the mistake of only counting people living at home full-time and missed including my older brother who's in grad school but still gets support from my parents. Had to submit a correction later which delayed my aid processing. The FAFSA definition of "household size" is different from what most people think - it's really about financial support, not just physical residence. Take your time with this section!
This is really helpful information! I'm in a similar situation with my son starting his junior year. I had no idea about the June timeline for Parent PLUS applications - I was getting worried that I was missing something. The suggestion about getting a signed statement of intent is brilliant too. I'm definitely going to call his school's financial aid office tomorrow to see if they have similar policies. It's frustrating that the timing doesn't align better with when we need to make these financial commitments, but at least now I know what to expect. Thanks everyone for sharing your experiences!
I'm so glad this thread exists! I'm new to navigating the Parent PLUS loan process and was completely lost about timing. My daughter is starting college in fall 2025 and I was panicking thinking I missed some deadline. It's really reassuring to know that June is when the applications open and that schools are generally understanding about the timing mismatch. I'll definitely be calling her school's financial aid office to ask about their policies for housing deposits while we wait for loan applications to become available. Thanks to everyone who shared their experiences - it makes this whole process feel less overwhelming!
As someone who went through this process last year, I can confirm that the June timeline for Parent PLUS applications is accurate. One thing I'd add is to make sure you have all your documents ready ahead of time - tax returns, bank statements, etc. When June rolls around, you'll want to submit that application as quickly as possible since processing can take several weeks. Also, if you're planning to borrow the maximum amount (cost of attendance minus other aid), double-check with the school's financial aid office about exactly how they calculate that figure. Some schools include things like transportation and personal expenses in their cost of attendance, which can affect your loan eligibility.
This is such great advice about having documents ready! I'm definitely going to start gathering everything now so I'm not scrambling in June. Quick question - do you remember if they needed anything specific beyond tax returns and bank statements? I want to make sure I have absolutely everything ready to go since the timing is already so tight with school deadlines.
From my experience applying last year, you'll mainly need your most recent tax return and your FSA ID ready to go. The Parent PLUS application pulls a lot of info directly from your FAFSA, so make sure that's complete and accurate first. One thing that caught me off guard was that they do a credit check as part of the process, so if you have any credit issues you might want to address those beforehand. Also, keep your student's school code handy - you'll need that when specifying where to send the funds. The whole application took me maybe 20 minutes once I had everything together, but waiting until June definitely made the summer timeline feel rushed!
Wow, this thread is incredibly helpful! I'm also a parent dealing with the FAFSA delays and trying to figure out loan options. One thing I want to add - if you're considering Parent PLUS loans for PSLF, you might want to talk to a financial advisor first to run the numbers. With the higher interest rates on Parent PLUS loans (around 8.05% as someone mentioned) and the fact that ICR payments can sometimes be higher than standard repayment, you need to make sure the math actually works out in your favor over 10 years. Sometimes it's better to help your child pay their Direct loans at the lower rates, especially if they might also pursue forgiveness in their own careers. The key is running scenarios for your specific situation before committing to any loan type!
This is such great advice about running the numbers first! As someone new to all this, I'm wondering - are there online calculators or tools that can help figure out whether PSLF with Parent PLUS loans would actually save money compared to other options? With everything being so time-sensitive due to the FAFSA delays, I want to make sure I'm making the right financial decision for our family.
Yes! The Federal Student Aid website has a loan simulator tool that can help compare different repayment options. Also, many nonprofit credit counseling agencies offer free consultations to help families navigate these decisions - they can run scenarios for your specific income and loan amounts. Given how tight the timeline is with FAFSA delays, I'd recommend reaching out to one of these services ASAP. They're usually much more knowledgeable about forgiveness programs than regular financial advisors and won't try to sell you anything.
Thank you everyone for such detailed responses! This is exactly the kind of information I was hoping to find. I'm feeling much more confident about moving forward with Parent PLUS loans knowing they CAN qualify for PSLF, even if the process is more complex. A few follow-up questions: 1. Should I consolidate the Parent PLUS loans immediately after they're disbursed, or wait until after my daughter graduates? 2. Has anyone here actually completed the full 10 years and received forgiveness, and if so, how smooth was the final forgiveness process? 3. Given the FAFSA delays, are schools being more flexible with financial aid deadlines this year? I'm going to call Federal Student Aid this week (thanks for the tip about Claimyr if I can't get through!) and also look into those nonprofit credit counseling services mentioned. This community has been incredibly helpful - I wish I'd found this discussion sooner!
Marcus Williams
I'm new to this community but dealing with a very similar situation! My parents are getting divorced and I'm starting to realize this could actually help with my financial aid situation. Reading through everyone's experiences here has been incredibly eye-opening - I had no idea that divorce could potentially increase aid eligibility. A few questions for those who have been through this process: 1. When you contacted the financial aid office, did you call or email first? I'm wondering which approach gets a faster response. 2. For those whose aid increased significantly - was this mostly federal aid (like Pell Grant increases) or institutional aid from the school? 3. Did any of you have to provide tax returns from the non-custodial parent even after the divorce adjustment was approved? I'm feeling really overwhelmed trying to navigate college costs on top of everything else happening with my family situation, but this thread is giving me hope that there might be a path forward that doesn't involve massive student loans. Thank you all for sharing your experiences so openly - it really helps to know others have been through this successfully!
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Mason Davis
•Welcome to the community! I'm also new here but have been following this conversation closely as I'm in a similar situation with my parents' divorce affecting my college financial aid. To answer your questions based on what I've gathered from everyone's responses: 1. Most people seem to have had success calling first rather than emailing - it sounds like you can get more immediate guidance on what documentation you need and the school's specific process. Plus several people mentioned that persistence is key, which is easier with phone calls. 2. From what I'm reading, it seems like it's often a combination of both federal and institutional aid increases. The divorce can lower your SAI (Student Aid Index) which might qualify you for more federal Pell Grant money, but schools also have institutional aid they can distribute through their professional judgment process. 3. I haven't seen anyone specifically mention having to provide the non-custodial parent's tax returns after the adjustment, but that's a really good question to ask the financial aid office directly since policies probably vary by school. I totally understand feeling overwhelmed - dealing with family changes and college costs at the same time is really stressful. But everyone's success stories here are definitely encouraging! It sounds like this process really can make a significant difference in aid packages.
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Elliott luviBorBatman
Welcome to the community! I'm also navigating this exact situation as a newcomer here. My parents' divorce was just finalized last month, and I had no idea it could potentially help with my college financial aid until I found this thread. From what I'm learning here, it sounds like the key steps are: 1) Contact your daughter's school directly (not FAFSA), 2) Ask for their "Special Circumstances" or "Professional Judgment" form, 3) Gather documentation about the divorce/separation and income changes, and 4) Be persistent in following up. The fact that your household income is dropping by 60% after the divorce could make a huge difference in your daughter's aid eligibility. Several people here have shared success stories with significant aid increases - one person mentioned over $7,000 additional aid, another saw their loan needs drop from $15k to $8k. I'm planning to call my school's financial aid office tomorrow morning after reading everyone's advice here. It's encouraging to know that financial aid officers see these situations regularly and are usually understanding about family changes beyond our control. Don't lose hope - it sounds like there are real solutions available even though the process might take a few weeks to complete.
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Dmitry Kuznetsov
•Thank you for the warm welcome and for summarizing the key steps so clearly! It's really helpful to see it laid out like that. Your timeline is perfect since I was planning to call tomorrow as well - maybe we can both update each other on how our conversations go. The 60% income drop is exactly why I'm feeling hopeful about this process now. Before reading this thread, I was honestly panicking about how we were going to afford her dream school with just the $5,500 Pell Grant. Knowing that other families have seen such significant increases in aid makes me feel like there's actually a realistic path forward. I'm going to follow everyone's advice about being prepared with all my documentation and writing up a summary beforehand. The legal separation papers, proof of separate households, and income information should hopefully be enough to get the process started even though our divorce isn't completely finalized yet. Good luck with your call tomorrow! Feel free to share how it goes - I have a feeling we'll both learn a lot from this process.
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