This is such a lifesaver - thank you for sharing! I'm currently going through the same nightmare with my spouse's FSA ID creation for our daughter's 2025-2026 FAFSA. We've been getting that exact "limited account" error for almost two weeks now and I was starting to think there was something fundamentally wrong with our information. It's incredible how such a simple solution like incognito mode can fix what seems like a major technical issue. I'm definitely going to try this tonight. The frustrating part is that nowhere on the FSA website do they mention browser compatibility issues or suggest basic troubleshooting steps like this. Instead, you get these cryptic error messages that send you down rabbit holes of thinking your SSN is compromised or there's some identity issue. The new contributor requirements have definitely made this process more complex for families like ours where the non-custodial parent never had to be involved before. Between learning the new rules and dealing with these technical glitches, it feels like they've made what was already a complicated process even more difficult. Really appreciate you taking the time to document your solution here - I'm sure this thread is going to help so many other families who are stuck in the same boat!

This is exactly what I needed to see! I've been dealing with the same FSA ID creation nightmare for my wife who needs to be a contributor for our son's 2025-2026 FAFSA. We kept getting that mysterious "limited account" error and I was starting to think we'd never get through the application process. Just tried the incognito mode solution and it worked like magic! After three weeks of frustration, multiple calls to FSA that went nowhere, and trying every browser troubleshooting step I could find online, it was literally as simple as opening an incognito window. It's honestly shocking how poor the user experience is on the FSA website. They could save thousands of families so much stress by just adding a simple note about browser compatibility issues or including incognito mode as a troubleshooting step in their help section. Instead, we all have to stumble around in the dark until someone like you figures it out and shares it with the community. The 2025-2026 FAFSA changes have been challenging enough without these technical roadblocks. Thank you so much for taking the time to document your solution - you're literally helping families get access to financial aid that their kids need for college!

I'm a junior studying finance and went through this same process with my parents two years ago! One thing I wish someone had told us earlier is that you can actually view your loan servicer information and track interest accrual in real-time through your FSA account once the loans are disbursed. For the unsubsidized loan, I was shocked to see how quickly the interest adds up - even though it's the same 4.99% rate, watching it compound daily while I'm in classes really motivated me to make small interest payments when I can (like $20-30 from my part-time job). You're not required to make payments while in school, but even tiny payments toward the interest can save you hundreds over the life of the loan. Also, if your son is planning to go to graduate school eventually, be aware that subsidized loans are much more limited for grad students, so taking advantage of them now while he can get them is smart. The borrowing limits increase each year too - freshman can only get $3,500 subsidized vs $5,500 for juniors/seniors. Hope this helps from a student perspective! The learning curve is steep but you'll get through it.

I'm in a very similar situation as a single parent with my daughter starting college this fall! Reading through all these responses has been incredibly helpful. One thing I wanted to add that I learned from our high school guidance counselor is to also check if your state has any loan forgiveness programs for residents who stay and work in-state after graduation. In my state, they have a program where if my daughter works in certain high-need fields (like teaching or healthcare) for 5+ years after graduation, up to $5,000 of her federal loans can be forgiven per year. It's not huge amounts, but every bit helps! The requirements vary by state, but it might be worth looking into for your son's intended career path. Also, I found that some schools have "preferred lender" lists that might offer slightly better terms or benefits, though federal loans are usually still the best option. Just another thing to ask about when you finally get through to that financial aid office!

One more thing to be aware of - if the correction process takes longer than expected, make sure your son's college financial aid offices are aware of the situation. They can often place a hold on his financial aid package until the corrected information comes through, rather than issuing an initial package based on incorrect data. Just have him email the financial aid offices explaining the FAFSA glitch and that corrected information is forthcoming.

I'm dealing with this exact same issue right now! Just went through the contributor process yesterday and it only asked about government benefits - nothing about income, assets, or taxes. So frustrating to see this is a widespread problem. Reading through everyone's experiences here, it sounds like calling FSA and getting them to acknowledge the glitch is the key step. Has anyone had luck with specific phone numbers or times of day that work better for getting through? I'm dreading spending hours on hold but it seems like that's what it's going to take to get this fixed.

I'm dealing with this exact same issue right now! Been stuck on SSA verification for 16 days after submitting on July 8th. The whole "3 business days" thing is clearly not accurate at all. What's been driving me nuts is that I keep seeing conflicting advice online - some people say to call every day, others say that just clogs up the system. I've been trying to be patient but it's hard when you see posts about people waiting 5+ weeks! One thing that's been somewhat helpful is keeping a log of when I call and what each agent tells me. So far I've gotten three different explanations for the delay, which makes me think they honestly don't know what's causing it either. Reading through everyone's experiences here has been more informative than any of my phone calls to FSA. Really hoping that system update @Alberto Souchard mentioned comes through soon - crossing my fingers we're all part of that batch that gets cleared in the next week or two!

I'm going through the exact same thing and it's such a relief to find this thread! I submitted my FAFSA on June 30th and have been stuck on SSA verification for 17 days now. Like everyone else, I was told "3 business days" but clearly that's not happening. What's been most frustrating for me is that my college's financial aid office keeps asking for updates, but I literally have nothing new to tell them - the status just never changes! I've called the FSA helpline 6 times so far and gotten the usual "just wait longer" response each time. One agent did mention that they're seeing "higher than normal volume" for SSA verifications this year, which at least explains why it's taking so long. Reading through everyone's experiences here gives me hope that it will eventually go through, even if it takes another week or two. @Alberto Souchard - really hoping that system update you mentioned comes through soon! And @Hailey O'Leary - I might look into that Claimyr service if I'm still stuck after the 7-10 day window Alberto mentioned. Thanks everyone for sharing your stories - makes me feel way less alone in this mess!

Just want to add another tip for anyone else dealing with this - if you're still having trouble finding the specific errors after checking the SAI worksheet, try accessing your FAFSA from a computer instead of mobile. The mobile interface sometimes doesn't display all the error flags properly. Also, clear your browser cache before logging in - I've seen cases where old cached data interferes with the correction interface. The FAFSA system has definitely had more glitches this year than usual, but most issues can be resolved once you know where to look!

I'm so glad you found the SAI worksheet - that's exactly where those hidden errors usually lurk! For future reference, if anyone else runs into this issue, you can also try logging out completely and logging back in. Sometimes the system needs a fresh session to display all the correction flags properly. Also, if you're still having trouble after making corrections, don't wait until the last day of your deadline to follow up. The processing can take 3-5 business days even for simple corrections, and you don't want to miss your deadline because of system delays. Good luck with your corrections!