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I've been experiencing this exact same issue! Started about 10 days ago for me. Every single login triggers that "FSA ID changed" email even though I haven't modified anything. At first I thought maybe someone was trying to access my account, so I changed my password three times and even checked all my login activity. But the emails kept coming! It's been really stressful because I'm in the middle of reviewing my financial aid offers and need to access my account frequently. Thanks for posting about this - it's such a relief to see I'm not alone and that it's just a technical glitch. Hopefully they fix it soon because those emails give me a mini heart attack every time!
I totally get that mini heart attack feeling! I've been dealing with this for about a week now and those emails still make me panic for a second even though I know it's just a bug. It's especially nerve-wracking when you're trying to compare financial aid offers and need to log in multiple times. At least we can all commiserate about this together while we wait for FSA to get their act together and fix it!
I just wanted to jump in and say thank you to everyone who shared their experiences with this issue! I'm a newcomer to this community and stumbled across this thread while frantically googling "FSA ID changed email every login" at 2am last night. I've been getting these emails for about 5 days now and was absolutely convinced my account had been hacked. I was planning to drive to my school's financial aid office first thing Monday morning in full panic mode! Reading through all these responses has been such a huge relief - especially hearing from @Oliver Zimmermann who works in financial aid and confirmed it's a known system bug. This community seems like such a supportive place for navigating all the FAFSA chaos this year. Looking forward to participating more and hopefully helping others who might be dealing with similar issues!
Welcome to the community! I'm so glad you found this thread before driving to your financial aid office in a panic - that would have been such an unnecessary stress! It's crazy how many of us have been dealing with this exact same issue. I've been getting those emails for about a week and a half now, and like you, I was convinced someone had compromised my account. @Oliver Zimmermann s'explanation really put my mind at ease too. This community has been a lifesaver during all the FAFSA chaos this year. Looking forward to having you here as we all navigate through these technical glitches together!
This is such a common frustration! I went through the exact same thing with my daughter's FAFSA last year. The disconnect between what the FAFSA portal shows and what schools actually need is incredibly confusing. What worked for me was calling the financial aid office directly and asking them to walk me through their specific verification requirements over the phone. Don't just rely on their portal or emails - sometimes the requirements aren't updated in real-time. When I called, they were able to tell me exactly which forms they needed and email me direct links to download them. Also, keep copies of everything you submit! Schools sometimes "lose" documents during busy processing periods, and having your own records makes resubmission much easier. The whole system really needs to be more user-friendly, but at least once you know what they want, it's usually pretty straightforward to submit.
This is really helpful advice! I'm new to this whole FAFSA process and it's honestly been so overwhelming. The idea of calling them directly and asking them to walk through everything over the phone sounds much better than trying to decode cryptic emails. I never thought about keeping copies of everything either - that's a great tip about schools sometimes losing documents. It's reassuring to know this confusion is normal and not just me being clueless! Thanks for sharing what worked for you.
This exact situation happened to me with my daughter's application too! The FAFSA site showing "complete" while the school keeps emailing about missing info is SO confusing. What I learned is that "verification" is basically a separate process that happens AFTER your FAFSA is submitted - the Department of Education randomly selects about 30% of applications for additional document verification, and each school handles it differently. The frustrating part is they use misleading language like "missing FAFSA info" when they really mean "we need extra paperwork for verification." Definitely check her UCR student portal for a verification checklist or to-do list - that's where you'll find exactly what they want. Don't stress too much, you're not behind on anything critical, just need to submit whatever verification docs they're requesting!
Thank you for explaining the verification process so clearly! I had no idea that 30% of applications get randomly selected - that makes me feel so much better that this isn't something we did wrong. The misleading language really is the worst part of all this. Just checked her UCR portal and found the verification to-do list with all the specific documents they need. It's such a relief to finally know exactly what they want instead of guessing! Really appreciate you taking the time to break this down for those of us going through it for the first time.
I'm completely new to FAFSA and this discussion has been such a relief to find! My wife and I are just beginning this process for our daughter's college applications, and honestly, we had no clue about these new contributor requirements. Like so many others here, we assumed our joint tax filing status would simplify things on the FAFSA too. It's really reassuring to see that we're not alone in this confusion - seems like the Department of Education could have done a much better job explaining these changes to families. Based on everyone's experiences, I'm going to get my wife started on creating her FSA ID right away so we don't get caught off guard by the verification timeline. This thread has probably saved us weeks of frustration and missed deadlines. Thank you to everyone for sharing your real-world experiences - it's made this intimidating process feel much more manageable for newcomers like us!
@Collins Angel Welcome to the FAFSA confusion club! I m'also completely new to this process and this thread has been absolutely invaluable. It s'honestly mind-boggling that they call it the FAFSA "Simplification Act when" it s'clearly made things more complicated for married couples. Your plan to get your wife s'FSA ID started right away is spot on - from everything I ve'read here, that verification wait time seems to be the biggest stumbling block for families. I m'in the same boat with getting my spouse prepared for this whole contributor process. It s'such a relief to know we re'not the only ones blindsided by these changes! This community is definitely saving all of us newcomers from major headaches and missed deadlines.
I'm new to this community and going through my first FAFSA experience! This entire thread has been incredibly helpful - my husband and I are in exactly the same situation as so many of you. We've been married for 10 years, always file jointly, and I had absolutely no idea that both of us would need separate FSA IDs and contributor sections. The "FAFSA Simplification Act" is definitely a misnomer! Reading through everyone's experiences has saved us from making some major mistakes (like me almost creating my husband's account for him). Based on all the advice here, we're starting his FSA ID process this weekend and planning to set aside a full evening to work through everything together once his verification comes through. It's so reassuring to know that thousands of other families are figuring this out for the first time too. Thank you to everyone for sharing your real experiences - this community is making what seemed like an impossible process actually feel doable!
Update: I just checked the mobile app and my SAI is actually showing there! It's $4,352. Thank you all so much for your help, especially the tip about checking the app! Now I can finish those scholarship applications in time.
Great news! This is a known glitch in the new system where the SAI sometimes appears in the mobile app before it's visible on the website. Just a heads up - make sure to check both your confirmation email and the SAI in the app to verify they match. There have been rare cases where the preliminary SAI in the app was updated after final processing.
Wow, this thread is so helpful! I'm dealing with the exact same issue right now - my FAFSA shows processed but no SAI visible on the website. I'm definitely going to try the mobile app trick that worked for Zara. It's crazy how buggy this new system is, but at least there are workarounds. Thanks everyone for sharing your experiences and solutions!
I'm so glad this thread helped! I was totally lost trying to find my SAI too. The mobile app trick really saved me - it's bizarre that it shows up there first but hey, whatever works! Definitely keep checking both the app and website over the next few days since sometimes they sync up weird. Good luck with your applications!
Javier Mendoza
New to this community and what a lifesaver this thread is! My daughter submitted her FAFSA in early December and we've been anxiously waiting for financial aid packages from her 4 accepted schools. I was convinced we'd made some mistake when March rolled around with no award letters. Reading everyone's experiences here - especially the insight about FAFSA implementation delays causing 2-3 week setbacks - has been incredibly reassuring. I had no clue about checking separate financial aid portals vs admissions portals, so I'm heading to do that right now! It's nerve-wracking with the May 1st deadline approaching, but knowing this timing is completely normal makes me feel so much better. Thank you Sofia for asking this question and thanks to everyone sharing their knowledge. This community is exactly what stressed parents like us need!
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Mei Lin
•Welcome to the community, Javier! As another newcomer here, I can't tell you how much relief this thread has brought me too. My son and I are in the exact same boat - December FAFSA submission, multiple acceptances, but still waiting on those crucial financial aid letters. I was starting to lose sleep over this, honestly! The professional insights shared here about the FAFSA implementation causing delays have been eye-opening. I never realized there were separate portals to check either - such valuable information from this community. It's scary how fast May 1st is approaching when we still don't know what's affordable, but at least we're all navigating this stressful process together. Thank you Sofia for starting this conversation that so many of us desperately needed!
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Malik Davis
Hi everyone! I'm completely new to this community but stumbled upon this thread and it's like finding an oasis in the desert of college financial aid stress! My son submitted his FAFSA in late December and we've been refreshing our email constantly since February waiting for award letters from his 6 accepted schools. I was honestly starting to panic that we'd somehow messed up the process. Reading all these responses has been incredibly reassuring - especially learning about the FAFSA implementation issues causing delays this year and the fact that March-April timing is actually normal. I had absolutely no idea about checking separate financial aid portals either - that's such a game-changing tip that I'm going to act on immediately! The professional insight from Jace about the 2-3 week delays has been particularly helpful. It's terrifying how quickly May 1st is approaching when we have no clue what's financially feasible, but knowing we're part of a much larger group experiencing the same delays makes this so much more bearable. Thank you Sofia for asking the exact question that's been keeping me up at night, and thanks to this amazing community for all the wisdom and support!
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