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I feel your frustration! I went through something similar last year with my FAFSA verification. One thing that helped me was calling their TTY line at 1-800-730-8913 - it's technically for hearing impaired students but sometimes has shorter wait times. Also, if you're a first-generation college student or from a low-income family, you might qualify for assistance through TRIO programs at your school - they sometimes have direct contacts at Federal Student Aid that can escalate issues faster than the general helpline. Don't give up, and definitely document all your call attempts in case you need to appeal any deadlines later!
That's really helpful advice about the TTY line and TRIO programs! I didn't know those were options. I'm definitely first-generation so I'll check if my school has a TRIO program that might be able to help. The documentation tip is smart too - I should probably start keeping track of all my call attempts and reference numbers in case I need to appeal later. Thanks for sharing what worked for you!
Just wanted to add another option that worked for me - try contacting your state's higher education agency or student aid commission. Many states have their own hotlines and staff who can help navigate federal FAFSA issues, especially when it comes to complicated family situations like divorce. They often have better access to federal resources than individual students do. In my state (can't speak for others), they were able to get clarification on my SAI calculation within a few days and even helped me understand which parent's retirement accounts should be reported. Worth googling "[your state] student financial aid" to see what resources are available. Good luck getting through - the early morning call strategy really does work better than calling during peak hours!
That's an excellent suggestion about state agencies! I hadn't thought of that route at all. I'm going to look up my state's student aid commission right after I try the early morning FAFSA call tomorrow. It makes sense that they might have more direct lines of communication with federal student aid since they probably deal with these issues regularly. Thanks for mentioning the retirement account clarification too - that's exactly the kind of help I need with my parents' situation. Every suggestion helps when you're running up against deadlines like this!
Just to follow up on your specific account recovery issue - if you've tried the online account recovery and it's still sending codes to an inaccessible email, calling FSA directly is really your only option. When you call, have these items ready: 1. Your Social Security Number 2. Your date of birth 3. Your name exactly as it appears on your Social Security card 4. Your current contact information 5. A new email address you want to use The agent will ask security questions to verify your identity before updating your contact information. Once updated, you can go through the password reset process again. One final note: don't create a new FSA ID if you already have one verified with your SSN - the system will detect the duplicate information and potentially flag your daughter's application for verification, which would delay her financial aid.
I went through this exact same situation last month! Just to confirm what others have said - yes, you absolutely need YOUR own FSA ID as the parent contributor. Each person involved in the FAFSA (student, parents) needs their own unique FSA ID linked to their own Social Security Number. Since you can't access your old email for account recovery, calling FSA directly is unfortunately your best bet. I know the wait times are brutal, but they can verify your identity over the phone and update your contact information. When I called, it took about 90 minutes to get through, but the agent was very helpful once I reached them. One tip: try calling right when they open (8am EST) - I found the wait times were slightly shorter first thing in the morning. Good luck with getting this sorted out before your daughter's deadline!
UPDATE: Success at last! I took everyone's advice here and: 1. Called at exactly 8:00 AM this morning 2. Got through after only a 45 minute wait (miracle!) 3. Spoke with an agent who confirmed our application WAS in the system The problem? Both my ex-husband and I had to complete separate contributor sections, and while I did mine correctly, my ex apparently never finished his part (despite claiming he did). The agent was able to send him a direct link to complete just his portion. Also learned our daughter's school can actually process a "provisional" financial aid package based on last year's information while we get this sorted out. THANK YOU all for the help and commiseration. This system is still a nightmare, but at least we're making progress now!
This is such a relief to read your update! I've been following this thread because I'm going through the exact same nightmare with my twin daughters' applications. The tip about calling right at 8 AM is gold - I'm setting my alarm for tomorrow morning. It's ridiculous that the system doesn't clearly communicate when a contributor hasn't finished their section. How are parents supposed to know if there's no notification? At least now I know what to ask about when I (hopefully) get through to someone. Did the agent mention anything about how long it typically takes once both contributors complete their sections? My girls' enrollment deadlines are coming up fast too and I'm starting to panic.
I'm dealing with the same situation for my son's FAFSA! The agent told me that once both contributors complete their sections, it typically takes 3-5 business days for the SAI to generate and be sent to schools. But she warned that could be longer if there are any verification flags or discrepancies that need review. Definitely try calling at 8 AM sharp - I actually got through on my second attempt using that strategy. Having all your FSA IDs and documentation ready really helps speed up the call too. Good luck with the twins' applications!
Hi StardustSeeker! As a newcomer here but someone who just completed the 2025-2026 FAFSA for my daughter, I can confirm that yes, the student still initiates the application first! Your son will log in with his FSA ID, start the application, and then invite you as a contributor via email when he reaches that section. You'll use your own FSA ID to complete your portion separately. A couple of things I wish I'd known going in: First, make sure both of your FSA IDs have current contact information - the system is stricter about verification now. Second, while they did reduce the number of questions, the layout and wording changed significantly from previous years, so read everything carefully rather than relying on memory. Finally, definitely complete it during off-peak hours if possible - I found early mornings worked best to avoid system slowdowns. Since this is your last year, I'd recommend starting well before any priority deadlines. The new system generally works better than the old one, but it's always good to have buffer time just in case. Good luck with your son's senior year!
Thanks Marcus! This is exactly what I needed to hear from someone who just went through it. I really appreciate the tip about updating FSA ID contact information - I probably wouldn't have thought to check that until we ran into issues. And the advice about off-peak hours is great too. I'm definitely planning to start early morning sessions to avoid any system crashes. It's so helpful to have confirmation from multiple parents that the basic process is the same, even with all the changes. Your experience gives me confidence that we can navigate this successfully for our final FAFSA. Thanks for taking the time to share your insights!
Hey there! As someone new to this community but who just went through the 2025-2026 FAFSA process with my twins, I can definitely confirm that the student still starts the application first! The basic workflow you're familiar with hasn't changed - your son will log in with his FSA ID, begin the application, and then send you an invitation email to complete your contributor section when he gets to that part. One thing I'd add that I haven't seen mentioned yet - if you're using a different computer or device than in previous years, make sure to have your FSA ID recovery information handy. I got locked out of mine because I couldn't remember the exact answers to my security questions from years ago! Also, the new system seems to be more sensitive about browser settings, so if you run into any weird issues, try switching to an incognito/private browsing window. Since this is your final FAFSA journey, definitely savor the moment (even though it's paperwork!) and good luck with your son's senior year. You've got this!
Leeann Blackstein
As a newcomer to this community, I'm so relieved to have found this discussion! My daughter is also finishing her bachelor's degree this May and we've been in the exact same situation - she's been so buried in her senior thesis that grad school applications keep getting postponed week after week. Reading through all these responses has been incredibly helpful and honestly such a weight off my shoulders! Learning that graduate students are automatically considered independent for FAFSA purposes is huge news - I had no idea and was already stressing about gathering all our financial documents again. The timing advice makes so much sense too - focusing on getting applications submitted first, then handling FAFSA once there are actual acceptances seems much more logical than trying to do everything simultaneously. I'm definitely taking notes on all the practical tips shared here, especially about making absolutely sure to check that financial aid consideration box on applications. That story about missing out on $25k in fellowship funding over an unchecked box is both incredibly valuable and absolutely terrifying! The information about rolling admissions and later deadlines is also really encouraging. We've been feeling like we completely missed our window with those January deadlines, but it sounds like there are still good options available for Fall 2025 entry if we can just get her motivated to start applying. Thank you all for sharing your experiences and creating such a supportive environment for parents trying to navigate this complex process. It's so comforting to know we're not the only family learning as we go!
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Isabel Vega
As a newcomer to this community, I'm so grateful to have found this discussion! My son is also finishing his bachelor's degree this spring and we've been in the exact same boat - he's been so focused on his senior capstone project that grad school applications have taken a backseat for months now. Reading through everyone's responses has been incredibly enlightening and such a relief! I had no idea that graduate students are automatically considered independent for FAFSA purposes - that's going to simplify things so much compared to what we went through for his undergraduate aid. The timing guidance is also really helpful - it makes perfect sense to prioritize getting applications submitted first, then tackle the FAFSA once he actually has acceptances in hand. I'm definitely bookmarking all the practical advice shared here, especially about ensuring he checks any financial aid consideration boxes on applications. That story about losing out on a $25k fellowship over an unchecked box is both incredibly helpful and absolutely nerve-wracking! The information about rolling admissions and programs with later deadlines gives me hope too. We've been beating ourselves up thinking we missed all the opportunities with those January deadlines, but it sounds like there might still be viable paths for Fall 2025 entry. Thank you all for creating such a welcoming space where parents can share their experiences and learn from each other. It's so reassuring to know we're not alone in trying to figure out this complicated process while our kids finish their final semester strong!
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